Join us on an adventure as Jennifer Bishop-Jenkins takes us on a journey to Saudi Arabia to teach at a grooming conference.  Learn about the history and differences in the way we do our jobs. 

Listen in as Susy and Barbara discuss the influencers they enjoy, and then Barbara tells us if shampoos for coat types are effective or just marketing.  

Melissa Jepson joins Barbara and Susy to discuss our sponsor Precision sharp and how she became involved with them, then they all chat about ways to modify haircuts to make things easier for everyone.

Barbara shares her thoughts on leaving shampoo and conditioner sitting on the coat and skin. And then she gives us an ingredient review of the Coat Defense powder.  

Barbara and Susy talk about all the different ways we set ourselves apart from the others in our industry by specializing.  We read responses from our Facebook discussion group, too. 

Barbara and Susy try to figure out why Susy couldn't get her akita mix dry, and then Barbara tells us about Silver Nanoparticles in Nexderma products.

Barbara and Susy talk about the necessary evil known as "the smoothie" and Barbara revisits the topic of Coconut oil and cocamidopropyl betaine as it relates to allergies and irritations.

Barbara and Susy remember and discuss some of the grooming fads that we experience.  Then Barbara enlightens us about a unique product from Japan that uses fermentation called Be Wash. 

Listen in to the ladies as they chat about the history of undercoat and how to deal with it in our shops. 

This episode has 3 segments from past episodes.  First is how to provide exceptional customer service.  It's followed by the ingredient Ophytrium that is used in Duoxo shampoo.  Lastly, we talk about what it means to be hypoallergenic.