Listen in to the ladies as they chat about the history of undercoat and how to deal with it in our shops. 

This episode has 3 segments from past episodes.  First is how to provide exceptional customer service.  It's followed by the ingredient Ophytrium that is used in Duoxo shampoo.  Lastly, we talk about what it means to be hypoallergenic. 

This is the audio from the video we did with Dana Chavez-Rey. We talk about doing cat nails, and drying cats in a mobile, and all kinds of other stuff.  The video can be found on YouTube @theGroomPod.  

Barbara is Back! She tells Susy all about Hypothermia and the pets in our care, then she follows up with a segment about how icy  cold temperatures affect the products we use.  

This episode Susy and Barbara talk about all of the things that you can use on and around your table to make your grooming life easier, the Barbara tells us how to sort out good and bad science.

Susy tells us about the body language of dogs in stress and how to recognize what the dogs are telling us. Then Barbara thinks out loud about the divide that is present in our world today. 

Susy is joined by Ashley and Chris Hanvey to talk about Hanvey Big Van Energy and the newest innovations in inverter power, then we let Chris go and Ashley and Susy talk behavior.  Lastly, you get a best of segment all about going mobile. Barbara has the day off.

Barbara and Susy dream about neat things we want to test out and review Including the Coat Tender from Jodi Murphy, and wide blades.  Then Barbara gives us a lesson on Allergy Thresholds and how they might affect our jobs.  

Barbara and Susy talk about that dreaded topic of raising prices, and Barbara takes a look at a couple of companies: Manely Long Hair, an equine line that's expanding into human and dog products,  and The Girl with the Dogs products, too.

Susy and Barbara discuss the science of tear staining, and Barbara enlightens us on with some Hair science revelations.