Summary

In our latest episode of The Daily Groomer, I sit down with Tammi Bui, the owner of Wishbone Pet Care in Houston, to talk about how she built a full-service pet care business from the ground up—without any grooming experience to start. We get into what it’s really like to offer grooming, boarding, daycare, training, and wellness all in one place, and how she’s structured her team to keep things running smoothly. Tammi shares honest insights about growing beyond grooming and what it takes to add new services in a sustainable way. If you're thinking about expanding your offerings or adding wellness to boost both your revenue and reputation, you’ll definitely want to hear her practical tips and real-world experience.

Timestamps

08:06 Service Synergy in Pet Industry

15:13 Pet Wellness Transformation Advocacy

22:14 Managing Pet Care Team Dynamics

29:22 Starting Multi-Service Business Tips

31:22 Boarding and Daycare Profitability

Stay connected with our guest speakers! Follow them on their social media Wishbone Pet Care. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

Summary

In our latest episode of The Daily Groomer, I had a great conversation with Josh Fitzgerald, the new CEO of Zoom and Grooming, about his journey from franchise owner to leading a national mobile grooming brand. We talk about what it really takes to grow a successful grooming business, the value of authentic customer service, and some of the challenges new franchisees face. Josh also shares his vision for the future of the company. For groomers, business owners, or anyone who loves stories, this episode is worth it.

Timestamps

04:47 Mobile Ventures and Franchise Growth

10:56 Problem Solving in Business Ownership

18:11 Expectations for New Business Owners

29:19 The Power of Owner-Customer Connection

34:29 Challenges of Rapid Growth

Stay connected with our guest speakers! Follow them on their social media Josh Fitzgerald. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

Summary

In our latest episode of The Daily Groomer, I’m chatting with Rebecka Star, owner of Pampered Paws Grooming in Palmer Lake, Colorado. She shares her story of growing from mobile grooming into a successful brick-and-mortar shop, and all the lessons that came with it. We talk about building a strong team, encouraging ongoing education, and handling the tough stuff like pricing and staff management. Rebecka keeps it real—whether it's setting boundaries to avoid burnout or having honest conversations about raises with her team and clients. If you’re in the grooming world, there’s a lot here you’ll relate to

Timestamps

05:50 Entrepreneur Buys Grooming Business

10:11 Small Town Dog Grooming Advantage

16:15 Evaluating Dog Groomer Candidates

21:12 Salon Profitability Adjustments

26:49 Gradual Price Increases in Pet Grooming

Stay connected with our guest speakers! Follow them on their social media @pampered_pawsgrooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #84: In our latest episode of After Hours, I had an awesome sit-down with Jonathan David to chat about everything grooming. We talked about our recent trip to Hershey, the rumors flying around the industry, and what really happens behind the scenes with competition judging. There was some trade show drama, lots of laughs, and even a few wild stories from Australia and TikTok. Jonathan also shared the sweet story behind surprising his husband with a golden retriever. Super real, unfiltered, and honestly one of my favorite convos yet.

Summary

In our latest episode of The Daily Groomer, I’m chatting with Heidi McRannells, the founder of The Colorful K9 in Sioux Falls. We get into the world of creative grooming and what it really takes to build a successful salon from the ground up. Heidi opens up about everything from pay structure and employee handbooks to finding your niche and standing out in a crowded market. She’s super honest about the challenges too—like pricing, hiring, and keeping clients happy. No matter where you’re at in your grooming journey, there’s something in here you’ll definitely take away.

Timestamps

09:24 Creating a Clear Employee Handbook

14:47 Photographer Boosts Dog Photo Business

19:45 Dog Grooming and Coloring Pricing

25:02 Business Expansion and Staffing Plans

27:00 Achieving Full Bookings in Year One

34:55 Business Owner Financial Preparedness

Stay connected with our guest speakers! Follow them on their social media The Colorful K9. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

Summary

In our latest episode of The Daily Groomer, I sat down with Aaron Voyden, the founder of Cobblestone Creek, to hear how he went from working as a vet tech to becoming an award-winning groomer with a focus on special-needs and often overlooked animals. We talked about what it’s really like working with pets that are anxious, aggressive, or aging, and how understanding animal behavior plays a huge role in grooming. Aaron also shared how he trains his team to tune into each animal’s unique needs. Groomer or not, you'll find something worth hearing in Aaron's approach.

Timestamps

09:41 Grooming Business Growth Journey

14:55 Animal Behavior and Grooming Solutions

18:13 Training New Groomers from Scratch

24:34 Effective Dog Restraint Techniques

34:43 Compassionate Pet Care Approach

Stay connected with our guest speakers! Follow them on their social media Cobblestone Creek Pet Services. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #83: In our latest episode of After Hours, it’s just me, Shannon, getting into the difference between perception and perspective, and how both play a big role in how we see ourselves, not just as groomers, but as people. I’m sharing a bit of my own journey with self-image and confidence, along with the mindset shifts and steps that have helped me grow. If you’ve ever struggled with self-doubt or you're just curious about how to show up as your best self, I’ve got some honest thoughts and practical tips that might just hit home—both in the salon and beyond.

Summary

In our latest episode of The Daily Groomer, I’m chatting with Rebacah Murchie, owner of Dockside Doggies in Tarpon Springs, Florida. We talk about how she went from grooming dogs as a teenager to running her own successful salon, her thoughtful approach to working with anxious pets, and how she’s built a business focused on natural, compassionate care. Rebacah also shares practical tips for anyone thinking about opening a grooming shop. Whether you’re in the pet world or just love a good small business story, there’s a lot to take away from this one.

Timestamps

12:08 Seeking Support and Reassurance

15:33 Old-School Dog Grooming Secrets

19:02 Dog Care: Persistent Natural Remedies

23:20 Wellness Service Upcharges Explained

30:03 Mentorship Empowers Refugee's Dream

Stay connected with our guest speakers! Follow them on their social media Dockside Doggies Pet Grooming. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!

After Hours Episode #82: In our latest episode of After Hours, I sat down with Trisha Bowen to talk about the real side of grooming life. She shared how she kind of stumbled into the industry, went from not being a dog person at all to eventually teaching others, and of course—we got into some of the wildest client stories (yes, there’s one involving a smoothie to the face). We also talked about being left-handed in a right-handed world, why a good support system matters, and how we each define success in this line of work. It’s an honest, unfiltered convo between two Geminis just talking shop and what keeps us going in the grooming world.

Summary

In our latest episode of The Daily Groomer, I’m joined by Anurag Gandhi, who made a big shift—from a decade in the corporate world at companies like Apple and Nike to starting his own pet care business, Wolfgang Bakery and Grooming, right here in Seattle. We talk about what it really took to make that leap, from starting a franchise and hiring a team, to the day-to-day of running a grooming shop and building lasting relationships with clients. If you’re thinking about opening your own business or just curious about what it’s like behind the scenes, this one’s worth a listen.

Timestamps

06:08 Exploring Business Opportunities and Franchises

11:06 Franchise Agreements: 10-Year Commitment

14:54 Overcoming Challenges in Dog Salon

20:40 Pet Spa Notification and Care System

29:03 Grooming and Retail Business Strategy

Stay connected with our guest speakers! Follow them on their social media Anurag Gandhi. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠⁠The Daily Groomer⁠⁠⁠⁠. Join and be part of ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠The Daily Groomer Community⁠⁠!