After Hours Episode #64: In our latest episode of After Hours, I’m bringing you an energetic boost for 2025! We're talking all things love, sharing some wisdom from Martin Luther King Jr., and exploring why confidence isn’t the same as arrogance. We’ll dive into personal growth, building a solid support squad, celebrating small wins, and handling criticism like a pro. Plus, I’ll fill you in on the latest grooming events and conventions. Let’s charge up, embrace our true selves, and thrive together. Tune in, and let’s make 2025 amazing!

Summary

In this episode of The Daily Groomer, I chat with Ana Carttori, founder of Jazz’s Wonderland. We dive into her remarkable journey from a 13-year modeling career to running a thriving pet care business. Ana shares insights on effective communication, leveraging technology, and her recent business expansion into grooming services. We discuss handling customer dissatisfaction, the importance of building experience, and her innovative marketing strategies. Ana’s passion for dogs and commitment to quality service shines through. Join us for a heartfelt conversation about business growth, adaptability, and keeping clients—and their pets—truly satisfied.

Timestamps

09:43 Business Restructuring: Implementing Set Hours for Better Operations

15:00 Streamlining Operations: How an App Took Jazz's Wonderland to the Next Level

20:45 Enhancing the Client Experience at Jazz’s

24:37 Local Marketing Strategies: Reaching Clients through Magazines and Postcards

28:02 How to Incentivize Customers to Leave Reviews

32:33 Offering 100% Back Guarantees to Strengthen Client Trust

Stay connected with our guest speakers! Follow them on their social media @jazzswonderland. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #63: In our latest episode of After Hours, I’m diving into Gary John Bishop’s book "Unfuck Yourself" and talking about how the language we use can totally shape our reality. I’ll share how switching from negative self-talk to positive affirmations can make a huge difference, and why being "willing" instead of "unwilling" is key to hitting your goals. We’ll also chat about some business stuff, like pricing strategies and how your energy affects your work relationships. It’s all about shifting your mindset, taking control, and getting that motivation to crush it in the New Year!

Summary

Timestamps

03:42 Why Duplicability Matters for Business Growth

14:21 National Brand Promotion and Industry Solutions

19:37 The Courage to Hire Beyond Skills

26:46 Building a National Animal Grooming Program

35:48 Boosting Franchise Profitability through Customer Acquisition

37:36 Eco-Friendly Mobile Grooming Vans & Expanding Education

Stay connected with our guest speakers! Follow them on their social media Furry Land. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #62: In our latest episode of After Hours, I'm talking about how a little positivity goes a long way, thanks to Gary John Bishop's book, "Unfuck Yourself." We'll chat about building trust with our furry clients, dealing with pet loss, and even how to reframe fear into excitement. Stay tuned for some fun personal stories, a mailbag segment, and a sneak peek at upcoming events like "Windy City" and "Charm City". Don't miss out—tune in and enjoy!

Summary

In this episode of The Daily Groomer, I hang out with Jessica and Dan Brandis from Grand Paws Pet Salon. We talk about everything from creating a super positive work vibe to their awesome mobile grooming units. They also share some killer advice for new business owners and their plans for expanding. Plus, get the inside scoop on how they keep things running smoothly during the slow season and their fun community events. It’s a fun, laid-back chat you won't want to miss!

Timestamps

04:32 When to expand: trailer, van, or salon?

11:04 Events boost customer engagement and growth

18:12 The key to your team's success

24:43 Mobile grooming tips to boost earnings

30:40 Growing with new locations, step by step

32:39 Build trust: encourage feedback and trials

Stay connected with our guest speakers! Follow them on their social Grand Paws Pet Salon. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #61: Kick off 2025 with a fresh perspective in our first After Hours episode of the year! In this episode, I’m talking all things business—setting those big revenue goals, keeping your clients happy, and sharing some personal insights from my own journey of healing and growth. I’ll also chat about cool stuff like microbubble systems, tips for mobile grooming, and why emotional intelligence is a game changer in business. Plus, I’ve got some solid advice on staying financially stable and leveling up your grooming skills. It’s a mix of practical tips, personal stories, and a little bit of real talk. You won’t want to miss it! Tune in and let’s start this year strong together!

Summary

In this episode of The Daily Groomer, I sit down with Michael Pastreich, the amazing mind behind Colby's Dog Care and Spa. Michael talks about his wild journey from the symphony world to running a pet care business—covering everything from revamping operations to finding top-notch groomers. We dive into how he’s balancing confidence and humility, using some of his "unfair advantages," and building a killer team. If you're into pet care or just curious about business transformations, you’ll totally want to hear Michael’s story. Tune in for some great insights and a fun conversation!

Timestamps

14:41 Insights into Dog Care Facility Operations

19:18 Leveraging Market Research, Volunteer Labor, and Savings for Business Growth

23:17 Team Collaboration: Problem Identification and Solution-Focused Meetings

31:46 The Importance of Finding Experts to Solve Challenges

38:38 The Power of Asking for Help

Stay connected with our guest speakers! Follow them on their social Colby’s Dog Care & Spa. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #60: In our final episode of the year, I'm thrilled to bring you a special After Hours: Mailbag Edition! We cover the importance of finding the right professional attire, setting growth intentions for 2025, and pricing strategies for your grooming business. We’ll also talk about the best grooming tools, keeping up on social media, and my adventures in network marketing. I’m answering your top questions, sharing some motivational vibes, and getting pumped for upcoming grooming shows. Join me for an inspiring and laid-back wrap to the year!

After Hours Episode #59: In our latest episode of After Hours, I sit down with the awesome Liz Henss to talk about the absolute must-haves for backup in mobile grooming and the ins and outs of her thriving new business in Florida. We share tips and tricks, chat about the holiday hustle, and laugh about some wild client stories. Plus, we get real about self-care, setting boundaries, and staying true to yourself. And don’t miss out—we’ve got a mailbag episode coming up, so send in your questions! It’s a fun, honest chat you won’t want to miss.