Summary

In our latest episode of The Daily Groomer, I sit down with Amanda Borge, CEO and founder of Mosa Pet Spa and Resort in Cary, NC. We talk about her journey from a bather to running multiple successful locations. Amanda shares why certifications and ongoing education are game-changers in the grooming world. Plus, we give you a mini crash course on the must-have certifications for your grooming business and how to actually implement them. It's an eye-opening and fun convo you won't want to miss! Tune in!

Timestamps

07:30 Gentle Client Education on Pet Care

10:53 Essential Certifications for New Business Owners

15:47 Cost-Effective Safety Strategy

18:42 Grooming Certifications Overview

25:24 Pursuing Masters in Dog Grooming

30:56 Quarterly Team Training and Expos

Stay connected with our guest speakers! Follow them on their social media @mosasparesort. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #66: In our latest episode of After Hours, I hang out with the awesome Sarah Smith from Black Cat Grooming Co. We chat about her unique grooming style, the story behind her nickname 'Sizzle,' and how she keeps it real with difficult dogs. We also dish on how to handle burnout, why personal growth is key, and the importance of just being yourself in this crazy grooming world. Tune in for a fun, insightful conversation with a good dose of laughter!

Summary

In the latest episode of The Daily Groomer, I chat with Angie Landis, the CEO and founder of Angie's Mobile Pet Styling. Angie shares her incredible journey, starting with a broken-down truck and no credit, all the way to managing 13 vans in just eight years. We talk about how she built her team, kept her vans running, and made the transition from grooming to business ownership. Angie also offers some valuable advice on growing a business the right way and keeping everything on track. Don’t miss this inspiring conversation full of practical insights and real-world wisdom!

Timestamps

04:23 Transitioning from Dog Grooming to Business

11:28 Delegating Office Work Challenges

22:26 Back Office Pay Structure Insights

27:16 Cost Comparison: Wagon vs. Transit

31:11 Client Appointment Policy and Charges

Stay connected with our guest speakers! Follow them on their social media @angiesmobilepet. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #65: In our latest episode of After Hours, I’m wrapping up our Jump Start January project with a bang! We dive into my FAB method—Focus, Alignment, and Balance—and how it keeps us inspired and looking fabulous all year long. I'll chat about staying positive, dealing with the emotional ups and downs of grooming, and the amazing bond we have with our furry clients. Plus, a little sneak peek into my own tips and tricks for staying motivated. Tune in for an inspiring and heartfelt conversation!

Summary

In this episode of The Daily Groomer, I sit down with Edris Yousefi, the visionary founder of Lucky Dog Mobile Groomers. We talk about their super-fast growth, from just one van to 25, and the secrets to their top-notch customer service and easy booking system. Edris also opens up about creating a great work environment for groomers and overcoming challenges like vehicle problems and finding the right team. It’s a fun and inspiring story about building a business that truly cares for our pups. You won't want to miss it!

Timestamps

03:21 Started business, aiming for scalable national brand

11:24 Finding mechanics and parking vehicles in city

17:33 Referrals Reflect Strong, Professional Culture

20:08 Simplifying Choices for Consumers

24:18 Social Media for Bookings & Satisfaction

28:27 Strategic Regional Expansion

Stay connected with our guest speakers! Follow them on their social media Lucky Dog Mobile Groomers. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #64: In our latest episode of After Hours, I’m bringing you an energetic boost for 2025! We're talking all things love, sharing some wisdom from Martin Luther King Jr., and exploring why confidence isn’t the same as arrogance. We’ll dive into personal growth, building a solid support squad, celebrating small wins, and handling criticism like a pro. Plus, I’ll fill you in on the latest grooming events and conventions. Let’s charge up, embrace our true selves, and thrive together. Tune in, and let’s make 2025 amazing!

Summary

In this episode of The Daily Groomer, I chat with Ana Carttori, founder of Jazz’s Wonderland. We dive into her remarkable journey from a 13-year modeling career to running a thriving pet care business. Ana shares insights on effective communication, leveraging technology, and her recent business expansion into grooming services. We discuss handling customer dissatisfaction, the importance of building experience, and her innovative marketing strategies. Ana’s passion for dogs and commitment to quality service shines through. Join us for a heartfelt conversation about business growth, adaptability, and keeping clients—and their pets—truly satisfied.

Timestamps

09:43 Business Restructuring: Implementing Set Hours for Better Operations

15:00 Streamlining Operations: How an App Took Jazz's Wonderland to the Next Level

20:45 Enhancing the Client Experience at Jazz’s

24:37 Local Marketing Strategies: Reaching Clients through Magazines and Postcards

28:02 How to Incentivize Customers to Leave Reviews

32:33 Offering 100% Back Guarantees to Strengthen Client Trust

Stay connected with our guest speakers! Follow them on their social media @jazzswonderland. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #63: In our latest episode of After Hours, I’m diving into Gary John Bishop’s book "Unfuck Yourself" and talking about how the language we use can totally shape our reality. I’ll share how switching from negative self-talk to positive affirmations can make a huge difference, and why being "willing" instead of "unwilling" is key to hitting your goals. We’ll also chat about some business stuff, like pricing strategies and how your energy affects your work relationships. It’s all about shifting your mindset, taking control, and getting that motivation to crush it in the New Year!

Summary

Timestamps

03:42 Why Duplicability Matters for Business Growth

14:21 National Brand Promotion and Industry Solutions

19:37 The Courage to Hire Beyond Skills

26:46 Building a National Animal Grooming Program

35:48 Boosting Franchise Profitability through Customer Acquisition

37:36 Eco-Friendly Mobile Grooming Vans & Expanding Education

Stay connected with our guest speakers! Follow them on their social media Furry Land. For more grooming tips, insights, and stories, check out our website at ⁠⁠⁠The Daily Groomer⁠⁠⁠. Join the pack and be part of ⁠⁠⁠⁠The Daily Groomer Community⁠!

After Hours Episode #62: In our latest episode of After Hours, I'm talking about how a little positivity goes a long way, thanks to Gary John Bishop's book, "Unfuck Yourself." We'll chat about building trust with our furry clients, dealing with pet loss, and even how to reframe fear into excitement. Stay tuned for some fun personal stories, a mailbag segment, and a sneak peek at upcoming events like "Windy City" and "Charm City". Don't miss out—tune in and enjoy!