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Getting the feels: Should AI have empathy?
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Listen to the podcast (duration: 16:16) > As artificial intelligence capabilities advance, debate is emerging around whether we can (or should) imbue AI systems with what are considered uniquely human emotions. Minter Dial, author of Heartificial Empathy, believes empathic AI can benefit businesses and humanity.
See www.mckinsey.com/privacy-policy for privacy information
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By McKinsey Analytics
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Listen to the podcast (duration: 16:16) > As artificial intelligence capabilities advance, debate is emerging around whether we can (or should) imbue AI systems with what are considered uniquely human emotions. Minter Dial, author of Heartificial Empathy, believes empathic AI can benefit businesses and humanity.
See www.mckinsey.com/privacy-policy for privacy information
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