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Join us as we chat with Jeremiah Premer, CEO of KnoCommerce.ย
This platform started as a survey app but has grown into a powerful tool helping brands understand customer motivations and discovery journeys!๐
In this episode, Jeremiah shares some real-world insights about post-purchase surveys and how to really get to know your customers.
You'll learn:ย
โ
Why you shouldn't hesitate to ask customers questions
โ
How some brands successfully use 19-question surveys
โ
Using the "Actions" feature to turn surveys into revenue drivers
โ
Leveraging the "Audiences" feature for targeted surveys and analysis
โ
Ideal survey group sizes for smaller brands
โ
How large brands build detailed customer profilesย
It's a must-listen for anyone looking to improve their customer insights!
To follow Jeremiah journey and to keep learning from all the insights he shares, go to:
Linkedin: https://www.linkedin.com/in/jeremiahprummer/
To keep learning about CRO tips and stay up to date with the latest trends, go to:
Linkedin: https://www.linkedin.com/in/oliverkenyon/
Twitter: https://x.com/oliverkenyon
Youtube: https://www.youtube.com/@ConversionWise
To follow your podcast host and connect, go to: https://www.linkedin.com/in/chriswatsoncro/
By Oliver Kenyon & Chris WatsonJoin us as we chat with Jeremiah Premer, CEO of KnoCommerce.ย
This platform started as a survey app but has grown into a powerful tool helping brands understand customer motivations and discovery journeys!๐
In this episode, Jeremiah shares some real-world insights about post-purchase surveys and how to really get to know your customers.
You'll learn:ย
โ
Why you shouldn't hesitate to ask customers questions
โ
How some brands successfully use 19-question surveys
โ
Using the "Actions" feature to turn surveys into revenue drivers
โ
Leveraging the "Audiences" feature for targeted surveys and analysis
โ
Ideal survey group sizes for smaller brands
โ
How large brands build detailed customer profilesย
It's a must-listen for anyone looking to improve their customer insights!
To follow Jeremiah journey and to keep learning from all the insights he shares, go to:
Linkedin: https://www.linkedin.com/in/jeremiahprummer/
To keep learning about CRO tips and stay up to date with the latest trends, go to:
Linkedin: https://www.linkedin.com/in/oliverkenyon/
Twitter: https://x.com/oliverkenyon
Youtube: https://www.youtube.com/@ConversionWise
To follow your podcast host and connect, go to: https://www.linkedin.com/in/chriswatsoncro/