Why does health care feel so hard to navigate?
In this episode of Give It To Me Straight, Doc, host Anjalee Khemlani sits down with Dr. Jason Wilson of Tampa General Hospital , Morsani College of Medicine, and USF Health to break down some of the biggest frustrations patients face in today’s health care system.
From long ER wait times and crowded emergency departments to urgent care, primary care access, specialist referrals, insurance hurdles, prior authorizations and direct-to-consumer health care, this conversation explains what is really happening behind the scenes when patients try to get care.
Dr. Wilson shares why the emergency room can take so long, when patients should consider urgent care, how doctors think through testing and treatment, and why the system can feel confusing even for the people working inside it.
The episode also explores how health care is changing outside the traditional doctor’s office, including telehealth, retail care, online health platforms and the growing number of ways patients are trying to access care faster.
If you have ever felt stuck waiting, confused by insurance, unsure where to go for care, or overwhelmed by the health care system, this episode gives you a clearer look at how it works and what patients should know before making their next medical decision.
Presented by Tampa General Hospital and USF Health.