In this episode of Stories of Care, we talk with Michelle Doll, MD, a health system epidemiologist with Virginia Commonwealth University Health System, about the importance of hand hygiene in health care settings. Dr. Doll discusses challenges with and strategies for improving hand hygiene, the impact of automated monitoring systems, the role of different health care professionals and the patient perspective on hand hygiene. She emphasizes the importance of hand hygiene in preventing infections and encourages health care professionals to be open to considering opportunities for improvement.