The Pineapple Powered Podcast

Giving 8 Customer Experience Misconceptions A Pineapple Twist

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You may think that you should approach customer experience the same as any other business but you just end up with a lot of misconceptions and frustration.


  • You have to be omnipresent and respond quickly to every customer request
  • You have to fit a certain personality type, and if you don't fit that, you're screwed
  • You have to put up with bullshit to avoid bad reviews


    • This episode is an audio version of the article 'Giving 8 Customer Experience Misconceptions A Pineapple Twist.'


    You can read the article and see any visuals you may have missed here.

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    The Pineapple Powered PodcastBy Amber Reynolds, Five Pineapples Consulting