If you've been struggling to get customers to talk about your business and to get social proof that sounds natural - you've been going about it the wrong way.

In this episode, we’re heading into the metaphorical kitchen learn the art of crafting a Flavor Bomb—the secret sauce behind getting your customers to talk about your business.

Discover why a Flavor Bomb is more than just a fun idea; it’s a strategic way to grow your business and increase your pricing confidence.

You’ll learn:

This episode is an audio version of the article 'Get Customers Talking About Your Business By Creating A Flavor Bomb.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠.⁠

What do Southern hospitality, swinger parties, and customer experience have in common?

Turns out, a lot more when it comes to creating unforgettable experiences. Dive into surprising lessons you can use to make your customers feel valued, welcomed, and eager to come back for more.

This episode is an audio version of the article 'From Porches to Playrooms: Customer Experience Lessons From Southerners and Swingers.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠.

Being in a tough-to-love industry doesn't mean your customer experience is doomed - it means you have a unique opportunity to shock and awe.

This episode is an audio version of the article 'Win Over Customers In Tough-To-Love Industries: Strategies For Creating Great Customer Experiences.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

You don't have to be with customers in person to boost their satisfaction. With some upfront work, you can make your customers happier and make your work easier.

This episode is an audio version of the article 'Boost Customer Satisfaction By Creating Self-Service Resources.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

Struggling with pricing your services? There are emotional and practical reasons why raising your prices can feel tough. But there are signs to let you know when it’s time to make the leap.

This episode is an audio version of the article 'Signs It’s Time To Raise Your Prices + Calculator to Ease Your Worries.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠here⁠⁠.

Asking customers to share about their experiences feels awkward, and being great at your service isn't enough to make customers want to share about you. You'll need to give customers a reason to share.

This episode is an audio version of the article 'How To Get Customers Talking About Your Services Naturally.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠here⁠.

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Unreasonable expectations come with the territory of dealing with humans. The sources of those unreasonable expectations are far less malicious and more understandable than you may think.

This episode is an audio version of the article 'Why Customer Expectations Seem So Unreasonable (And What To Do About It).'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠here.

How confident you are in your pricing will directly impact how your customers feel about your service and pricing. There are several reasons why you may be feeling squirmy about your price, but creating your Five Pineapples Experience should wash away any doubt about whether what you charge is worth it.

This episode is an audio version of the article 'Build Pricing Confidence By Creating Five Pineapples Experiences.'

You can read the article and see any visuals you may have missed ⁠⁠⁠here.

It feels like the pressure is all on you to provide a great experience. The truth is, your customers play a large role in your ability to deliver.

This episode is an audio version of the article '14 Ways Customers Can Improve Their Own Experiences.'

You can read the article and see any visuals you may have missed ⁠⁠here.

Just thinking about going into your Gmail inbox shouldn't give you hives. It's a lot easier to clean up and to set up a system than you think.

This episode is an audio version of the article 'How To Unfuck Your Gmail Inbox.'

You can read the article and see any visuals you may have missed ⁠here.