Unreasonable expectations come with the territory of dealing with humans. The sources of those unreasonable expectations are far less malicious and more understandable than you may think.

This episode is an audio version of the article 'Why Customer Expectations Seem So Unreasonable (And What To Do About It).'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠here.

How confident you are in your pricing will directly impact how your customers feel about your service and pricing. There are several reasons why you may be feeling squirmy about your price, but creating your Five Pineapples Experience should wash away any doubt about whether what you charge is worth it.

This episode is an audio version of the article 'Build Pricing Confidence By Creating Five Pineapples Experiences.'

You can read the article and see any visuals you may have missed ⁠⁠⁠here.

It feels like the pressure is all on you to provide a great experience. The truth is, your customers play a large role in your ability to deliver.

This episode is an audio version of the article '14 Ways Customers Can Improve Their Own Experiences.'

You can read the article and see any visuals you may have missed ⁠⁠here.

Just thinking about going into your Gmail inbox shouldn't give you hives. It's a lot easier to clean up and to set up a system than you think.

This episode is an audio version of the article 'How To Unfuck Your Gmail Inbox.'

You can read the article and see any visuals you may have missed ⁠here.

We're only born with two arms (usually), so if we want to get more stuff done in less time, we'll need to enlist the help of software.

This episode is an audio version of the article 'The Best Software For Business Owners Doing It All on Their Own.'

You can read the article and see any visuals you may have missed here.

After the public backlash to Canva's recent aggressive price increase for Team's users, some business owners may feel nervous about ever raising their prices.

This episode is an audio version of the article 'Lessons from Canva's 233% Price Hike.'

You can read the article and see any visuals you may have missed⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

The email signature space is tiny but mighty. It draws the eye and can direct your customers to do something you'd like for them to do, provide helpful resources, and create a mini-experience that leaves a lasting impression.

This episode is an audio version of the article 'Turn Your Email Signature Into A Customer Experience Win .'

You can read the article and see any visuals you may have missed⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

You're limited on the amount of customers you can work with. Creating a process to help you identify your best customers can help ensure a healthier and more fun business to operate.

This episode is an audio version of the article 'How To Identify Your Best Customers Before They Hire You.'

You can read the article and see any visuals you may have missed⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

Adding value doesn't have to mean physically giving more and more. The most impactful ways to add value often cost nothing.

This episode is an audio version of the article '8 Ways To Add Value To Your Services.'

You can read the article and see any visuals you may have missed⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.

If it feels like every 3rd customer is purposely trying to screw you over, you may have fallen into The Customers of Chaos Illusion.

This episode is an audio version of the article 'Customers of Chaos Illusion.'

You can read the article and see any visuals you may have missed⁠ ⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠.⁠⁠