Business Minutia

Giving Negative Feedback


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In this episode of the Business Minutia Podcast, Brent Richardson shares tips on how to give negative feedback in a constructive manner. Following this blueprint can make an uncomfortable situation much more productive for both the reviewer and the reviewee.

Negative Feedback Tips Discussed
  • First, value the person both as a person and in their role.
  • More specifically, separate style difference from an actual problem.
  • Second, how to get your mind right before giving negative feedback.
  • For example, Jamie’s experience editing friends’ writing.
  • Third, focus on facts, data, and results.
  • More specifically, keep it on the “what” and not on the “who.”
  • Ask yourself, if someone were to overhear this conversation, would they align with you?
  • Fourth, the closer to real-time feedback, the better.
  • More specifically, how real-time feedback can be handled while people work from home.
  • Fifth, have the person review himself.
  • Sixth, write out your talking points.
  • Seventh, preparing with possible responses: silence, anger, and tears.
  • Moreover, how can managers deal with having to give negative feedback or laying people off.
  • Eighth, documentation is essential.
  • Finally, celebrate with people.
Your Next Great Listen

If you liked this episode, check out Pursuing Feedback with Rodney Miranda and Brent's tips on Performance Reviews.

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Business MinutiaBy Brent Richardson