We benefit when we give thanks for the good intentions behind others' conduct, even if we don't always appreciate the conduct itself.

When we don’t like the conduct, we may assign a negative motivation to it, when in fact good intentions are the source. We may be able to avoid damaging conflict if we can try to focus on the positive intention. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.