Practitioners Corner

Global HR Challenges and Strategies: Insights from Jeri Hawthorne, SVP, CHRO at Aflac

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In this episode we speak with Jeri Hawthorne, SVP and CHRO at Aflac about the global HR challenges and strategies she is confronted with as she leads the worlds #1 provider of supplemental health insurance products. We learn about her career journey and her insights on the impact of technology, employee wellness, AI's impact on HR and how to ensure continuity with human touch.


Takeaways

  1. Insights into Jeri Hawthorne's career journey and experiences in global HR
  2. Challenges and strategies for building and managing teams in different countries
  3. Evolution of HR practices and the impact of technology on global HR operations The importance of employee wellness and the need for organizations to ensure that employees are well-informed about available benefits.
  4. The impact of AI on the workforce and the ongoing conversation around re-skilling employees to focus on value-added work.
  5. The significance of human touch in HR, especially in emotionally impactful situations, and the need for employees to be engaged and not feel obsolete.
  6. The value of personal and professional growth, including the advice to try new things and take on challenges without preconceived notions.
  7. The challenges of frequent travel, experiences in the military, and the impact of burnout on employees during the pandemic.

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    Practitioners CornerBy WRKdefined