This episode concludes my series on Customer Care Service Delivery. I ended the series with a focus on leadership.

In this episode, I discussed dealing with pride in customer care services, which I believe can help improve the quality of customer care.

I continued the conversation about customer care services in this episode, focusing on training and mentorship.

To sensitize us and suggest ways to improve the quality of Customer Care Service, I discussed what service excellence entails.

In this episode, I mentioned a few of the real costs of poor customer service. Please listen, share, and subscribe.

In this episode, I continue my conversation on Customer Care Services. In my opinion, service is more than a Transaction—it's a Relationship.

This episode focuses on the need to enhance Customer Care Services across the board. There is a need to revive kindness in Customer Care Services.

In this episode, I started a conversation about worry. The goal is to encourage everyone to identify it and address it.

In this episode, I encourage people not to follow trends. Be ahead of them. Don’t follow the wave. Create it. Don’tjust jump on the bandwagon. Be the one who builds the road.

In this episode, I opined that it seems that Africans were not designed for 9-to-5 jobs or to retire from work or vocations at 60 or thereabout. The youth need to rethink and brace up for lifelong productivity.