Episode 149: Rob's thinking of writing a book...

⏱️ Timestamps:

00:00:00 - Intro

00:01:33 - Brainstorming customer success book ideas

00:02:11 - Children's book meets customer success

00:04:05 - Complex analogies: rocketships and rentals

00:05:19 - "Playbooks": a minimalist coffee table staple

00:07:47 - Exploring AI’s potential in customer success

00:08:33 - Mapping CS evolution through business stages

00:10:19 - Wrapping up: optimism and untapped potential

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevalue.show

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🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

Mentioned in this episode:

Matik