See for yourself how a process is operated by going to Gemba – ‘the real place’ where the work happens.

PMI Director Consultant Dennis Crommentuijn-Marsh has certified scores of Lean Six Sigma projects and can easily recognise those which started with a Gemba Walk.  To the improvement practitioner, it’s a positive enquiry to learn from the experts that run the process, but how do you handle the concerns of Process Operators who may fear repercussions or ulterior motives?

Find the answer to this and many other tips and tricks for getting the most from your Gemba walk in this episode of Uncommon Sense. 

Are you preparing to go to Gemba?  Here are more resources to help you do it effectively:

• Gemba Walks – Going to See In A Virtual World On-Demand Webinar  
• Blog: The Prizes and Perils of Designing Processes for Your Customers  
• Essential Green Belt Tools Video Series:  Gemba Walk  
• Blog: I Didn’t Tell You Because You Didn’t Ask!  

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