The patterns in your data can hold the key to better business decisions.

Histograms go beyond simple bar charts, offering a clear view of data distribution to uncover trends, probabilities, and hidden opportunities in your processes. Join PMI Director Consultant, Warren Knight, as he shares real-world examples and actionable tips to help you use histograms to uncover issues, enhance performance and deliver greater value to your customers. Tune in and discover the insights you’ve missed.


More resources:

• Podcast: SPC Charts: Driving Sustainable Performance Gains
• On Demand Webinar: Data Collection Techniques
• Blog: Future-Proof Your Organisation

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

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Stop chasing symptoms and start driving sustainable performance gains.

PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.

With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.


More resources on this topic:

• Podcast: Reporting and Reviewing Performance 
• On Demand Webinar: Accelerate Your Performance 
• Blog: 5 Challenges of Embedding Control Charts in Daily Process Management

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Are sales up this month? Have we produced more product this week than last week? Did we exceed our KPIs? Understanding how we’re performing against targets is a fundamental measure and is often reported using visual signals – green for ‘we’re doing great’, red for ‘we have a problem’.

But what this system doesn’t tell us is how our performance is varying over time. Join PMI Director Consultant Warren Knight, as he talks about common cause variation, and how responding to every signal can lead to increased inconsistency and frustration in your processes.


More resources on this topic:

• Accelerate Your Performance: Tools for Rapid Problem Solving
• Drive Your CI Performance with AI
• Maximising Inputs; Fuelling Growth; Balancing Value – PMI’s Managing Partners Discuss

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Your Quality Improvement activity isn’t delivering the value you want.

Business is fast-paced and complex, but your success can’t be sustained if you’re not focusing on what’s important. PMI Partner Consultant Des Kelly invites you to rethink your approach to Quality with insights from over four decades of industry transformation.

We explore how organisations have moved from a product-centric to a customer-first mindset, and why Continuous Improvement and employee engagement are key to delivering real value. Plus, you’ll hear why sustainability and ethics have a growing role of in shaping Quality strategies, and how digital tools are enabling a shift from reactive problem-solving to proactive, real-time solutions.

Ensure that your Quality efforts are focused on what genuinely drives impact with these valuable perspectives that could change the way you approach Quality.


More resources on this topic:

• Blog: 5 Things That Quality Is (and Isn’t): A Guide for Practitioners
• Podcast: Quality Driven Agile
• Minisode: Driving Quality, Empowering Teams

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Quality and Agile thrive together by putting your customer at the centre of what you do.

Join PMI Senior Consultant Anthony Richardson as he reveals how Agile tools like Empathy Maps, User Stories, and Retrospectives enhance both flexibility and customer satisfaction, debunking the myth that Agile improvement sacrifices quality for speed.

With insights into the crucial role of the Product Owner and the power of Continuous Improvement, this episode will inspire you to adopt strategies that elevate your business practices, keeping Quality front and centre.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

What’s stopping you from visualising your workflow?

Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Buckland explains how tools like Kanban boards can simplify complex projects, providing clarity on tasks that are in progress, stuck, or completed. Learn to connect user stories to value, prioritise effectively, and quickly clear bottlenecks.

Expand your Agile knowledge and elevate your project delivery with this must-listen episode!

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

What would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together.

PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedding developers within the improvement team, they fostered collaboration and developed a visual management interface using low-code tools. This approach improved efficiency in a logistics operation and avoided the cost of a new ERP system.

Tune in to discover how combining Agile and Lean Six Sigma can enhance collaboration and drive project success in your business.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Do you ever wonder how some organisations adapt to change so effortlessly?

PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can help organisations just like yours implement solutions quickly and effectively, using PDSA to refine and sustain progress, and thrive in dynamic environments.

More resources on this topic:

• On Demand Webinar: Agile Improvement - Myth or Magic?
• Podcast: The Power of Retrospectives
• On Demand Webinar: PDSA Your Work, Your Project, Your Programme

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Think you already know how to unlock a team’s potential?

Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team.  Learn more about the delicate art of building strong relationships, how to uncover hidden strengths, and tips for navigating resistance to change, as Mark shares valuable insights that are the difference between a good team and a great team.  

More resources that you may find interesting:

• Blog: 5 Flochart Challenges You'll Want Your Team to Know About
• Case Study: Engaging a Dispersed Team in Transformation
• Podcast: Invest in Relationships to Build Successful Teams

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Your process data today is different from yesterday.  But is an investigation worthy of your time?

As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across your wider organisation?

Whether you're facing resistance from teams, struggling with data overload, or unsure where to start, PMI Director Consultant Dennis Crommentuijn-Marsh tackles the real-world roadblocks you’re experiencing. Dennis shares practical strategies to ensure SPC adoption takes root and drives meaningful, lasting change throughout your organisation.

Related resources:

• On-Demand Webinar: 100 Years of Control Charts
• Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
• Infographic: Control Charts - a Short Journey Through The Basics

 

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>