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In this episode, Matt sits down with Anthony Masters, General Manager of The Barwon Heads Golf Club, to unpack the renovation of its iconic clubhouse, a project costing around $17.5 million.
Anthony shares how the club navigated rising costs, protected the building's heritage and kept members informed throughout the biggest project in its history. He also explores how changes to the clubhouse are giving members new reasons to visit and bring guests.
The conversation comes back to three lessons that apply to clubs of every size:
1. Get governance clear before work begins. Know who is responsible for what, where decisions sit and when the board, committee or members need to be involved.
2. Communicate consistently. Keep people informed through changing plans and costs, and build trust before difficult decisions arise.
3. Know your members. Understand what they value, how they use your club and what would bring them back more often.
Whether you're planning a major redevelopment or making a smaller change at your club, this episode offers practical lessons to bring into your next management or committee meeting.
What's the biggest change your club is working through? Tell us in the comments.
Subscribe for more Golf Matters conversations, and share this episode with someone on your club's management team or committee.
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