The stresses of the COVID-19 pandemic are being heavily felt in all areas of health care, but especially in the long-term care industry. Fewer resources and even higher expectations for care delivery are forcing clinicians to do more now than ever before. Tune in to hear our thoughts on encouraging openness and inclusivity to foster success in your organizations.

Communicating with patients can be challenging in the best of times. Communication during a pandemic is even more so. When information is missing, we know that people tend to fill in the blanks. Learn how Constellation promotes communicating with patients and their loved ones before and after a harm event occurs and how this communication can help all parties heal.

Medical workers have a very high level of public good will right now due to the COVID-19 pandemic, emboldening them to continue to provide excellent care for patients. This good care starts with frequent communication with patients especially after a harm event occurs. Learn how Constellation promotes leadership support and how that support impacts care.

As the COVID-19 pandemic stretches out, clinicians may be asked to do work in departments where they’ve never worked before. Further worries like access to PPE, exposure to COVID-19, and layoffs can compound their fears. Listen along as Constellation discusses the support of health care leaders and their efforts to provide channels for continuous communication.

Constellation wants our customers to practice medicine with the reassurance of knowing that we will not only defend their good medicine but that we will support them in the case of a patient harm event. Reporting a patient harm event early gives us the opportunity to offer our customers a direct line of communication with a peer who is there to offer collegial support, to listen and affirm their feelings, and to ask questions about self-care and coping. Listen to learn more about our Clinician Peer Support program.

Constellation’s purpose is to champion those who devote their lives to health care…to the essential work of enhancing health—and life. We provide care for our caregivers through coverage, advice, resources, clinician peer support and more. Learn more about how we are supporting our front-line medical workers during the COVID-19 pandemic so they can continue to fulfill their dream to help, heal and serve.