In this week’s Messy in the Middle episode, Jefi Moultrie and Ed Billings discuss how Google Voice can be an asset for any realtor. They share how you can set it up, how it can be used as an organizational tool, and how you can use it to streamline communication. Ed and Jefi also explore strategies for business growth that can impact your whole team and keep you from missing out on opportunities and referrals.

QUOTES

• “If you don't have to handle the minutiae, then the minutiae can't pull you down.” - Ed Billings  [12:37]

• “The 101st person is just as important as the first. They just happen to be calling you at a different time. When your bandwidth gets so low over the 100 calls before the 101st, tracking with Google Voice really helps because there's a team working to make sure that the consumer and the agent are being taken care of, and this means you're taking care of your client.” - Jefi Moultrie [09:55]

TIMESTAMPS

• [00:20] Intro
• [05:09] How Google Voice can streamline communication
• [06:38] Utilizing a dedicated phone number for real estate marketing
• [10:34] Google Voice setup 
• [12:04] Leveraging time and enhancing customer service

RESOURCES

• The Five Dysfunctions of a Team
• The Peak Experience
• The U.S. Housing Market Has Peaked
• Why Rising Mortgage Rates Push Buyers off the Fence
• The One Thing Every Homeowner Needs To Know About a Recession

CONTACT

Messy in the Middle: messyinthemiddlepodcast.com

Ed Billings: edbillings.com

Jefi Moultrie: jefisrealestate.com