Gov Tech Today

Gov Tech Today

By Russell Lowery, Jennifer SahaBusinessTechnologyGovernment
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Gov Tech Today episodes

  • E81: Code for America’s Amanda Renteria on Modernizing Benefits—and Using AI Without Harming People

    On Gov Tech Today, host Jennifer Saha talks with Amanda Renteria, CEO of Code for America, about bridging technology and government to help residents access safety-net benefits like food assistance, school lunch programs, healthcare, SNAP, and Medicaid. Renteria argues modernization should start with real user experience—watching people apply at kitchen tables—and emphasizes “no wrong door” access across phone, in-person, and mobile, plus culturally competent language and iterative design tailored to each state. They discuss why the “apply once” vision is constrained by shifting policies such as new renewal and work requirements, and how better data sharing and common definitions across agencies are still lacking. Renteria outlines Code for America’s values-first approach to AI, warning it requires infrastructure and should be tested carefully with humans in the loop, while highlighting promising uses like document verification and caseworker support.

    00:00 Welcome to Gov Tech Today

    00:32 Meet Amanda Renteria

    00:58 Code for America Mission

    02:46 Modernization That Works

    05:48 No Wrong Door Access

    07:59 One Time Data Dream

    11:17 Progress Since COVID

    13:26 AI Values First Approach

    18:11 Where AI Helps or Hurts

    22:52 Lightning Round Trends

    24:53 Modernization Mistakes

    27:17 Predictions and Dashboards

    30:49 Wrap Up and Thanks

    32 min
  • E80: Services Down, Goods Up, and What It Signals Next

    On this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha step back from day-to-day procurement details to examine what California’s public data reveals about technology spending trends. Jen shares analysis comparing FY 2024–25 to 2025–26 across major contract vehicles, finding a sharp decline in IT services: about $3.8B down to $2.59B, nearly a 30% drop, with notable decreases in interagency agreements (down roughly 50%), formal competitive bids, and non-competitive bids. At the same time, IT goods spending is steadier and slightly up—from about $2.3B to $2.7B—suggesting continued purchases of software, hardware, and cloud while agencies reduce reliance on long-term vendor-managed services. They discuss policy changes enabling implementation services through the Software Licensing Program and consider political pressures, budget constraints, and potential pent-up demand ahead of the next administration.

    00:00 Show Intro

    00:14 Why Spend Is Down

    02:28 Services Spending Drop

    05:07 Interagency Declines

    06:33 Competitive Bid Slowdown

    09:09 SLP Services Surge

    11:49 Goods Mostly Flat

    13:51 What Counts As Goods

    16:26 Big Picture Outlook

    19:21 Wrap Up And Contact

     

    21 min
  • E79: California’s New State CIO on SITES, AI Guardrails, and the Future of CDT

    On Gov Tech Today, host Jennifer Saha speaks with Chris Given, California’s new state CIO and director of the California Department of Technology, about his first 10 weeks in the role and priorities for the state’s tech organization. Given shares his background across 10 federal agencies via the U.S. Digital Service and work with several states, then discusses how CDT must adapt as departments modernize away from legacy data center services, reshaping CDT’s budget and service model. He outlines CDT’s push to act as a broker of services through SITES (Statewide IT Shared Services), aiming to consolidate common software purchases, reduce duplicative negotiations, and expand beyond initial AI contracts such as Anthropic’s Claude. They also cover Poppy as a safe AI experimentation tool, updates to California’s AI risk assessment process (5305F) with tiered review, leadership transitions including state CISO Vitaly Panich, and CalSecure 2.0 and CalNet’s expanded managed security offerings.

    00:00 Welcome and Introductions

    00:28 New CIO Hot Seat

    00:48 Career Journey to California

    01:51 GovOps and Federated IT

    03:55 Meeting Departments Where They Are

    05:37 Early CIO Priorities

    06:31 Budget Shifts and Data Centers

    08:25 CDT as Service Broker

    11:09 What SITES Means

    11:36 SITES vs SLP Explained

    12:13 First Deal Anthropic Claude

    12:47 What’s Next for SITES

    14:14 Poppy AI Sandbox

    15:09 Power Users and Community

    15:54 Power Users Scale AI

    16:39 Responsible AI Guardrails

    18:04 Risk Tiers and 5305F

    19:50 Communicating Policy Changes

    21:51 Cybersecurity in AI Era

    23:17 Leadership Turnover and CalSecure

    25:51 CalNet Adds Managed Security

    27:04 Modernization and Vendor Flexibility

    29:39 Budget Cycles and Agile Reality

    31:46 Pre-Solicitations Build Trust

    33:07 Transition Plans and Closing

     

    37 min
  • E77: Rebuilding Trust in Government Identity and Fraud Controls

    In this episode, Jennifer Saha interviews Jordan Burris, who leads Socure’s public sector business using AI to verify identity and predict fraud risk, drawing on his prior work in digital trust and as chief of staff to the U.S. CIO. Burris argues fraudsters—helped by digitized services and modern AI tools—are outpacing government, making old identity-proofing standards and “bouncer-at-the-club” checks insufficient at scale. They discuss how pandemic-era “pay and chase” benefit delivery created losses that are often unrecoverable once funds move overseas, and why agencies must shift to layered, preventative controls that reduce friction for legitimate users. Burris cites efforts in California (EDD, CalHEERS/ACA enrollment, DMV) and other states, and emphasizes sharing risk signals across agencies and with transparent vendor partners without broad PII transfer. He predicts success will mean manageable fraud rates and better citizen experience, with accountability led by senior agency leadership and organization-wide vigilance similar to cybersecurity.

    00:00 Welcome and Guest Intro

    00:28 Jordan Burris Background

    02:55 Why Fraud Is Surging

    05:43 How Identity Checks Fail

    07:49 Pay and Chase Breakdown

    11:42 Building Prevention Programs

    13:47 States Leading the Way

    17:58 Breaking Data Silos

    23:32 Five Year Fraud Outlook

    26:06 Who Owns Fraud Risk

    29:31 Closing Thanks and Wrap

    31 min
  • E76: Why Government IT Procurement Costs More—and How to Fix It

    On this episode of Gov Tech Today, host Jennifer Seha talks with longtime public-sector consultants Heide Cassidy and Eugene Martinez about why government IT procurement—especially in California—so often feels slow, expensive, and overly burdensome. They argue that the system is built for checks and balances, but growing complexity, centralized control, and shifting definitions of “success” drive up vendor risk and cost. The guests point to Washington State reforms as promising models, including master contracts with prequalified vendors, greater use of national cooperative agreements, and more consistent pre-procurement dialogue with industry. They also critique California’s heavy reliance on resumes and references, suggest weighting interviews more, and propose asking vendors to disclose project failures and lessons learned. The conversation closes with the launch of their new AI-native, women-owned public-sector firm, Lynxar.

    00:00 Welcome and Mission

    00:27 Meet Heide Cassidy

    01:01 Meet Eugene Martinez

    02:39 Why Procurement Goes Wrong

    04:03 Why Government Costs More

    05:42 Centralization vs Autonomy

    06:48 Washington Master Contracts

    07:44 Rolling Admissions and Vendor Pools

    11:28 NASPO and Cooperative Buying

    12:33 Vendor Dialogue Before RFPs

    14:34 Making Vendor Days Useful

    16:17 Ongoing Relationships and Timing

    17:19 Timing the Funding Cycle

    17:51 Why Budget Transparency Matters

    18:55 Sharing Spend Limits

    20:05 Policy Myths and Procurement Reform

    20:46 Reference Checks Overload

    22:48 AI and Interview Scoring

    23:56 Scoring Trust and Vendor Risk

    25:19 Ask About Project Failures

    26:47 Launching Lynxar

    28:30 Current Projects and Wrap Up

    30 min
  • E75: Appointments, State IT Leadership, and the Risks of Being ‘At the Pleasure’

    On this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha discuss how California government transitions affect thousands of gubernatorial appointees and the broader technology landscape, especially with an uncertain governor’s race and early “lame duck” dynamics. They use the departure of longtime state technology leader Liana Bailey Crimmins and the arrival of a new state CIO as a case study in how leadership changes ripple through procurement, priorities, staff retention, and vendor relationships, while core operations continue. The conversation explains the difference between political appointees and Career Executive Assignments (CEAs), including at-will risk, return rights, and why CEAs are sometimes called “career-ending assignments.” They argue that “personnel is policy,” urging listeners to prepare accomplishments, elevate strong public servants, and build relationships with the managers who will remain through future administrations.

    00:00 Welcome to Gov Tech Today

    00:14 California Transition Stakes

    01:42 Positioning for New Governor

    03:10 CIO Departure Shockwaves

    06:37 Keeping Projects Moving

    09:21 Explaining CEA Roles

    11:25 Return Rights and Risks

    14:07 Personnel Is Policy

    15:58 Transition as Opportunity

    18:19 Build Middle Manager Ties

    19:32 Wrap Up and Thanks

    20 min
  • E74: Sales Mistakes That Undermine Government Trust

    On this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha discuss common private-sector sales behaviors that can offend or erode credibility with government clients. They argue titles matter (e.g., “Vice President of Capture” feels cringey), caution against pushing “land and expand” too early, and warn that ghosting after a contract—often driven by commission and renewal structures—damages long-term relationships unless there’s a strong handoff to implementation and support. They explain why end-of-quarter discounts and quota-driven deadlines irritate agencies that expect best pricing upfront, and why posting lavish “President’s Club” or QBR trips can look like spending public dollars. They also critique generic “discovery” and meet-and-greet meetings as outdated when public plans and budgets are online, and urge respect for workload seasons like budget cycles, new roles, or audits.

    00:00 Welcome to Gov Tech Today

    01:09 Cringey Sales Titles

    03:14 Land and Expand Timing

    04:30 Don’t Ghost After Sale

    08:27 Discounts and Fake Deadlines

    10:42 Stop Posting Lavish Wins

    12:50 Discovery Sessions Are Dead

    14:35 Informed Discovery Done Right

    17:32 Don’t Go Over Their Heads

    22:09 Respect Government Timing

    23:24 Keep Learning and Listening

    25 min
  • E73: What State Employees Want From Gov Tech

    On this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha discuss Engage California, a virtual suggestion box run by California’s Office of Data and Innovation and previously outlined by Director Jeffrey Marino. Drawing on more than 1,400 employee comments, they highlight top themes: digitizing paper-heavy workflows (including replacing PDFs and wet signatures), automating repetitive tasks so staff can focus on higher-value work, and modernizing outdated legacy systems that drive delays, errors, and duplicate data entry. They also cover calls to better use existing tools the state already pays for (including Microsoft products), create more shared enterprise solutions across departments, improve data integration and trust through cleaner data and better dashboards, expand AI and advanced analytics for low-hanging processes, and increase digital access to public services. The hosts conclude that the success of the effort depends on leaders actually implementing the recommendations.

     

    00:00 Gov Tech Today Intro

    00:13 Engage California Explained

    01:25 Digitize Paperwork First

    03:56 Why Digitization Matters

    05:37 Automate Repetitive Work

    07:10 Modernize Legacy Systems

    09:23 Use Tools You Own

    12:24 Share Platforms Across Agencies

    13:36 Integrate Data and Dashboards

    16:11 AI and Advanced Analytics

    17:06 Digital Access for the Public

    18:11 Cross Cutting Leadership Insights

    19:02 What Happens Next

    20:18 Closing Call to Action

    22 min
  • E72: RSA Conference Takeaways – Governing AI Agents and Securing Public Infrastructure

    Gov Tech Today hosts Russell Lowery and Jennifer Saha recap this year’s RSA cybersecurity conference in San Francisco, noting the event’s commercial scale and a smaller, dedicated public-sector track. Key takeaways include how “agentic AI” is moving from buzzword to reality, with public agencies urged to treat AI agents like users—requiring identity and access controls, least-privilege permissions, logging, and auditing—within existing governance frameworks such as FedRAMP, StateRAMP, and NIST. They discuss governance as a primary security control, growing attention to critical infrastructure and physical access as cybersecurity issues, and the challenge of tiny local utilities lacking staff and budgets, suggesting collaboration and shared services. The conversation also flags procurement and tool sprawl concerns, and explores what outcome-based security might mean for measuring automation, effectiveness, and ROI in government contracts.

     

    00:00 Welcome to Gov Tech Today

    00:15 What is RSA Conference

    00:53 San Francisco Cleanup Talk

    01:52 Public Sector at RSA

    04:42 AI Everywhere at RSA

    05:34 Agentic AI as Users

    07:42 Governance as Security Control

    09:25 Critical Infrastructure Cyber Shift

    10:57 Small Districts Big Risk

    12:38 Shared Services and Support

    14:20 Procurement Must Catch Up

    16:31 Outcome Based Security Metrics

    18:09 Wrap Up and Next Year

    19 min
  • E71: Supply Shocks, Fixed Contracts, and the AI Regulation Patchwork

    On this episode of Govtech Today, hosts Russell Lowery and Jennifer Saha examine how global disruption and an AI-driven hardware boom are colliding with government procurement realities. They discuss how rapid supplier price spikes and delivery uncertainty strain California’s fixed price schedules—often locked for six months—creating delayed quotes, uncompetitive bids, and the risk that vendors stop bidding rather than sell at a loss, leading to project delays and a focus on mission-critical needs. The conversation then shifts to federal AI regulation: a new plan and executive-order direction may set guardrails while still leaving states to manage AI procurement rules, potentially forcing early-moving states like California, Colorado, and New York to roll back some efforts later. They close on how legislation lags fast-moving AI, and how adoption varies widely across agencies and cities.

     

    00:00 Welcome to Gov Tech Today

    00:33 Supply Chain Shockwaves

    01:18 AI Boom Hardware Crunch

    01:53 Fixed Pricing Meets Reality

    03:54 Quoting Chaos for Vendors

    05:47 Project Delays and Workarounds

    06:12 Can California Adjust Rules

    07:35 Reseller Margins and Value

    08:25 Federal AI Regulation Push

    09:39 Bills Versus Executive Orders

    11:08 Guardrails and Wild West

    13:54 Uneven AI Adoption in Government

    15:29 Wrap Up and Next Episode

    16 min

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