Organizations increasingly engage with customers via social media, but managers often fail to incorporate or enforce key policies. Attorney David Adler offers tips to improve social media management.

Because state HIEs vary in connectivity and interoperability levels, secure e-mail based on the Direct Project offers a dependable way of sharing patient data during a disaster, says Tia Tinney of the Southeast Region Collaborative for HIT.

As social media use grows, so do the risks of organizations getting caught up in costly legal disputes over ownership and assets. Alan Brill of Kroll advises on how to mitigate such risks.

Draft legislation circulating in the Senate, if enacted, would serve as Congress' endorsement of President Obama's order to create best practices that industry could voluntarily adopt, says Jacob Olcott, the former counsel to the committee that wrote the bill.

At a time of heightened cybersecurity threats, few organizations have processes for employees at all levels to report breaches. It's time for accelerated breach response, says attorney Ellen Giblin.

A new incident response publication coming from the National Institute of Standards and Technology will include guidance on how to form circles of trust - networks of IT security experts spanning multiple organizations, says NIST's Lee Badger.

One of the biggest security challenges the Washington state health insurance exchange faces as it prepares for its Oct. 1 launch is building interfaces with its partners, says CIO Curt Kwak.

Getting critical infrastructure operators involved is the biggest challenge the federal government faces in creating a cybersecurity framework, says NIST's Adam Sedgewick, who leads efforts to create the framework ordered by President Obama.

What are the top three cybersecurity game changers, and what negative impact can they have on organizations if security leaders do not manage them properly? Rolf von Roessing of ISACA shares insight.

The best argument for enactment of a federal data breach protection law to replace 46 state statutes is that physical location is not relevant in a society that relies on mobile technologies, says public policy advocate David Valdez.