Jeramy Gray tells govtech.com that more CIOs should take on broader leadership roles in government and about the importance of equity and human-centered design in voting.

John Gonzaalez tells govtech.com about keeping a flexsible and adaptable strategy to government use of social media.

Bianca Lochner tells govtech.com about the city building an app to better manage short-term rentals.

Leah McGrath tells govtech.com about the pursuit of Stateramp as a solution to a common problem.

Fred Brittain tells govtech.com about the sharpening of public mission and a both-and approach to strengthening the state workforce.

Amanda Crawford tells govtech.com about the strength of organizational structure, the power of doing work that matters and the breakthrough approach that lead them to Texas by Texas (TxT).

Dave Christopher tells govtech.com about his organization's goals, demystifies data science and brings a fresh take to the power of inclusive hiring.

Amy Tong tells govtech.com about what lead her to government IT work and the unique challenges of leading the public sector IT community in a large state.

GovTech Editors Noelle Knell and Ben Miller take listeners through the professional and personal backstories of a handful of honorees of the Class of 2020 - including Rick Smith (Axon), Jordan Davis (Smart Columbus), Yessica Jones (Arkansas), Anne Schwieger (Boston) and Curt Wood (Massachusetts). Read about and see all 25 at govtech.com.

Special thanks to our underwriter for this project: GitLab.

It's been a little over a month since a ransomware attack took out Baltimore's IT services and cost millions of dollars to recover from. GovTech reporter Lucas Ropek helps break down what happened, how the city could have responded differently, and the potential advantages and pitfalls of paying a ransom. Then, Paul talks to the founder of Good2Go, a startup using tech to match people looking for a public restroom with retailers willing to offer theirs, and improving bathroom safety and accessibility at the same time. Plus, a sneak peak at e.Republic Chief Innovation Officer Dustin Haisler's monthlong stay in China learning what makes their gov tech tick.

There is always more at GovTech360, brought to you by Market Insights.