Grazitti Interactive

Grazitti Interactive

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Grazitti Interactive episodes

  • Community Talks Ep 9: How Horizontal Integration is Paramount in Making Communities Cross-Functional
    The innovation in the community world has pushed organizations to adopt a cross-functional approach. Companies today are accomplishing numerous facets by tapping into user behavior, diversifying operations, and building relationships.
    We bring to you yet another episode of community talks by Grazitti Interactive.
    Catch two community wizards, Brain Oblinger and John Summers, in conversation on how horizontal integration is paramount in making communities cross-functional.
    30 min
  • Community Talks Ep 8: Driving Success by Boosting Community Value
    The evolution of online communities has brought a wave of opportunities for businesses. However, community managers still struggle to leverage these possibilities and boost community value. Learn how you can drive community success by making them accessible to the executive teams by listening to this podcast.
    Here’s another episode of community talks by Grazitti Interactive. We have with us Dani Weinstein - a Community Builder, Strategist, and Advisor enabling customer success, with over a decade’s experience in community operations.
    Catch the two community mavericks, Dani Weinstein and John Summers exchange thoughts on driving success by boosting community value.
    28 min
  • Community Talks Ep 5: The Cross-Functionality of an Online Community
    How well have you explored online communities? Learn how cross-functional they are by tuning into this podcast.
    Grazitti brings to you another episode of Community Talks. This time we have Mike Rizzo from Mavenlink, who is building a community for client success operations at Mavenlink.
    Catch the two community mavens, Mike Rizzo and John Summers from Grazitti Interactive, joining together on a dialogue on the cross-functionality of online communities.
    18 min
  • Community Talks Ep. 4: How Internal Communities Can Power the Remote Workforce
    Our latest Community Talks episode is on internal communities powering the remote workforce. Our host, John Summers, is a successful community manager, who provides an in-depth look at the significance of the internal community as a social intranet tool for remote working.
    It will give you the necessary information and ideas to bring cohesive employee collaboration, perks of the social intranet, value of team spaces, and much more.
    9 min
  • Community Talks Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community
    Knowledge resources are a prominent requirement to improve the customer experience with your product/service or brand. This podcast will help you know the importance of knowledge-centered service and self-service in community programs. This will also enable the audience to get answers on their own and elevate the support staff efficiency by providing them with efficient knowledge resources to help your community grow, cut extra costs, and earn better ROI.
    20 min
  • Community Talks Ep 2: A Day in the Life of a Solo Community Manager
    Being a solo community manager can mean a seriously busy day of work. Learn more
    In our podcast, Lana Lee, senior community strategist and community manager (Zuora community) gives us an insight into how she manages her tasks throughout the day.
    Find out how John and Lana reveal their community managing secret-sauce that keeps them going. It is time to unravel the nuanced challenges and get inspired to counter them at your own discretion.
    16 min
  • Community Talks Ep 1: The History of Community Metrics
    Ever thought of the evolution of community metrics? Learn more in this crisp podcast!
    To know if you’re on the right track to furnish the best customer experience, it is crucial to analyze your efforts and optimize your performance keeping community metrics in mind.
    In this podcast, you will learn about the rise of community analytics, evolution of branded communities, metrics that matter to analyze community ROI, and more!
    10 min

About Grazitti Interactive

From the publisher's feed

['Grazitti Interactive is a global provider of SaaS products and digital services leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2008, Grazitti has…