GreenCourt Connections

GreenCourt Connections

By GreenCourt ConnectionsBusiness
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GreenCourt Connections episodes

  • Beyond the Title: Intentional Leadership with Vangeria Harvey

    In this episode of the “Beyond the Title” series, host Jay Bland sits down with Vangeria Harvey, Acting Director for Alameda County Child Support, to discuss what intentional leadership really looks like in public service. From the “Four Cs” of leadership to navigating conflict with transparency and courage, the conversation explores how strong leaders build trust, influence culture, and create lasting impact beyond their title.

    54 min
  • Beyond the Title: Leading with Humility in the Real World with Laura Van Buskirk - Director, Placer County Department of Child Support Services

    In this powerful follow-up episode, Jay is joined by Laura Van Buskirk, Child Support Director for Placer County, California, to unpack what leadership looks like in practice.

    From navigating COVID and wildfires to building trust during uncertainty, Laura shares candid stories about humility, vulnerability, and the daily commitment required to lead well. This episode highlights the human side of leadership—where influence is built through empathy, accountability, and courage.

    Key Themes:

    Positional Authority vs. True Leadership • Leading Through Crisis • Vulnerability & Self-Awareness • Coaching & Mentorship • Influence for Good

    52 min
  • Beyond the Title: Setting the Leadership Standard with Gabe Smith - Growth Advisor and Executive Coach

    In the 2026 season premiere of GreenCourt Connections, host Jay Bland sits down with leadership mentor and former Army officer Gabe Smith to define what leadership really means.

    Together, they explore the difference between management and influence, why chaos is inevitable, and how resilient leaders stay grounded in identity, values, and purpose. This foundational conversation sets the tone for the season—challenging listeners to see leadership not as a title to earn, but as a responsibility to embrace.

    55 min
  • Phyllis Nance, Director of the Alameda County Dept. of Child Services - GreenCourt Connections

    In this episode of the Greencourt Connections podcast, host Jay Bland interviews Phyllis Nance, the Director of the Alameda County Department of Child Support Services. Phyllis shares her journey from aspiring to be a news commentator to leading a vital public service. She discusses her passion for helping others, the importance of mentorship, and the challenges and successes she has faced throughout her career. Phyllis emphasizes the need for a redefined child support program that focuses on supporting families and building relationships, while also reflecting on her legacy as a leader who genuinely cares for the people she serves.

    34 min
  • Tahnicia Phillips, State Court Clerk for Cobb County, Georgia - GreenCourt Connections

    In this episode of the GreenCourt Connections podcast, host Jay Bland sits down with Tahnicia Phillips, the newly elected State Court Clerk for Cobb County, Georgia. Tahnicia shares her inspiring journey from a Marietta native to a key figure in the legal community, highlighting the pivotal role of mentorship in her career. Discover how her mentors shaped her path and how she now gives back through initiatives like the "Pathway to Justice" internship program. This episode delves into the importance of mentorship, career development, and the evolving landscape of the legal field. Tune in to learn how Tahnicia is paving the way for future leaders and making a lasting impact in her community.

    25 min
  • Child Support IV-D Directors Panel - GreenCourt Connections

    In this episode of the Greencourt Connections podcast, host Jay Bland leads a panel discussion with former IV-D Directors from various states, exploring their unique paths into child support leadership. The panelists share personal stories that highlight the unexpected journeys that brought them to their roles. They discuss key challenges in child support programs, such as administrative changes, budget cuts, and leadership transitions. Emphasis is placed on the importance of efficiency, innovation, mentorship, and succession planning. Their reflections reveal a shared passion for public service and a strong commitment to improving child support systems through their work with GreenCourt. Panelists include, Charles Smith, Cindy Moss, John Hurst, and Lisa Andry.

    1 hr 3 min
  • Sandy Cloer - Division Director for EBCI Tribal Child Support - GreenCourt Connections
    In this episode of GreenCourt Connections, host Jay Bland welcomes Sandy Cloer, Division Director for the Eastern Band of Cherokee Indians’ Tribal Child Support, TANF, and Representative PAYEE programs. Sandy shares her journey from aspiring nurse to accountant, and eventually to her unexpected but rewarding role in social services. She reflects on helping create the tribe’s child support program, which officially launched in 2012 after several years of planning and collaboration. The discussion highlights the unique aspects of tribal versus state-run programs, including the importance of sovereignty, the use of the Model Tribal System, and innovative enforcement methods like casino garnishments. Sandy also discusses the recent approval for tribal tax intercept, which she sees as a major step forward for collecting overdue child support. Looking ahead, she hopes to fully implement this initiative and continue improving outcomes for children and families within the tribe.


    27 min
  • Lynne Policaro - Clerk of Court, Henry County State Court (GA) - GreenCourt Connections
    In this episode of GreenCourt Connections, host Jay Bland interviews Lynne Policaro, the State Court Clerk of Henry County, Georgia. Lynne shares her journey from growing up in a law enforcement family in Pennsylvania to achieving her dream job as a court clerk. She discusses the critical role clerks play in the judicial system, the challenges they face, and the attention to detail required to ensure accuracy in court records. The conversation also touches on leadership, mentorship, and the importance of teamwork in the fast-paced world of court administration.


    31 min
  • Sarah Hurst - Georgia IV-D Director - GreenCourt Connections
    In this engaging episode of GreenCourt Connections, host Jay Bland sits down with Sarah Hurst to discuss exciting developments in Georgia's child support program and what attendees can look forward to at the upcoming Leadership Symposium in Atlanta. From exploring Atlanta’s top attractions like the Georgia Aquarium and local parks, to Sarah’s inspiring journey through the child support system, this conversation is packed with insights. Sarah shares her career experiences, including how mentorship shaped her leadership style and the challenges she overcame stepping into new roles. As the conversation turns to the future, Sarah reveals her vision for system modernization and enhancing customer engagement to better serve families. Tune in for a thoughtful discussion on leadership, growth, and the evolving child support landscape!


    25 min
  • Robin Bishop - Cobb County's State Court Clerk - GreenCourt Connections

    In this episode, Robin Bishop, Cobb County’s State Court Clerk, shares her journey from aspiring journalist to public servant, highlighting the essential yet often unseen role of clerks in maintaining court records, supporting economic development, and ensuring smooth court operations. Robin discusses her office's innovative solutions during the pandemic and reflects on her commitment to integrity, service, and continuous improvement in public service. 

    43 min

About GreenCourt Connections

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Since 2014, GreenCourt has helped government agencies, justice partners, private-sector professionals and the general public move away from high-risk situations involving paper-based records,…