In this interview, Robert and Ruth talk to Gregor Hocevar, a serial entrepreneur from Slovenia. He runs a 'bricks and mortar' business, an online marketing business, and a coaching business all at the same time.
In his book "Treat Your Clients Like Royalty: Improve the Client Experience and Dramatically Increase Your Income," he shares the steps he takes to convert potential customers to loyal clients just by treating them like royalty. This too often forgotten technique can be a total game changer.
You can find Gregor at his website at: http://royaltyclients.com or on Amazon at this address:
https://www.amazon.com/Treat-Your-Clients-Like-Royalty/dp/1080975330