Today’s dispatcher spends his or her time fielding calls for orders, finding haulers, and chasing down the status of deliveries. These operations have been managed using the same set of tools for generations: pen, paper, and phone calls. Much like the wave of technological advances that have revolutionized banking, manufacturing and retail, there is imminent change for how construction as an industry operates, and how dispatchers perform their jobs. This software-based revolution will empower dispatchers to be more effective, driving increased satisfaction among customers and haulers, and improved profitability for all members of the heavy construction value chain.