GroupCollect The Podcast

In this episode of GroupCollect The Podcast: Erik and Ryan chat with special guest host (and GroupCollect's Marketing Manager) Carly Maher. They discuss the effects of AI in marketing, the new way people search for things on the internet, and the re-emergence of simple, human-first marketing tactics. Plus, GroupCollect Ops and the NEW communication feature (and why it is the spirit animal of the group travel industry)

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Show Notes:

• Learn more about GroupCollect Ops
• Want to start using GroupCollect Ops? Email Bryce! [email protected]
• Invite your suppliers to GroupCollect Ops

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast: Erik and Ryan interview Brian Jewell of The Group Travel Leader. Also, the gang discusses the 2026 GroupCollect Register Rewards Program as well as what it's like to hire a Product Designer in 2026 (and what even is a Product Designer).

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Show Notes:

• Schedule a demo of Lato here: https://groupcollect.com/lato-demo
• Schedule an account review and activate your GroupCollect Register Rewards Program status! https://groupcollect.com/account-review-with-groupcollect
• Check out all the FAM tours discussed on the show: https://grouptravelleader.com/fams/
• Listen and subscribe to the Gather & Go Podcast: https://grouptravelleader.com/podcast/
• Want to get started with The Group Travel Leader? https://grouptravelleader.com/start/

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast: Erik and Ryan interview Stephanie Lee, President and CEO of Group Sales Box Office at Broadway.com. Also, the gang recaps ABA, previews the GroupCollect live Zoom Event coming up in February and Kathlyn teaches Erik how to say "Nevada".

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Show Notes:

• WATCH: see GroupCollect's recap of the month of January HERE
• REGISTER HERE to attend A Lato Love: the GroupCollect live Zoom Event on February 11th at 2 PM EST
• Subscribe to the GroupCollect Register Change Log
• Visit the Group Sales Box Office at Broadway.com HERE and say hi to Stephanie for us!

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Gather & Go Podcast: If you love group travel industry podcasts, you should definitely check out Gather & Go!

• Interviews with travel experts
• Level up marketing
• Reach new customers
• Plan trips new ways or to new destinations
• Become more profitable!

Visit: grouptravelleader.com/podcast

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast: Erik, Ryan, and Kathlyn reflect on the year of 2025 in the group travel industry by examining GroupCollect Register data.

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Show Notes:

• Massachusetts finished #16 on the list of most-visited U.S. states/territories in 2025
• The top 5 list of international destinations read in this episode is incorrect and fails to include the United Kingdom at #3. Therefore the proper list should read: Italy, France, U.K., Germany, & Greece.
• Rather watch a video showcasing this data? Here ya go!

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Catch Us At ABA Marketplace 2026 in Reno, NV!

Check out our ABA '26 Event Page and scroll to the bottom to see our listing of live demonstrations and sessions. The GroupCollect booth is #508 and session will take place at the Education Bites area!

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Gather & Go Podcast: If you love group travel industry podcasts, you should definitely check out Gather & Go!

• Interviews with travel experts
• Level up marketing
• Reach new customers
• Plan trips new ways or to new destinations
• Become more profitable!

Visit: grouptravelleader.com/podcast

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast, Kathlyn Liles and Erik Young interview Jennie Gulley, a group travel veteran who currently manages Tour Directors. Also, which city stakes rightful claim to the first Thanksgiving: Plymouth, Massachusetts or St. Augustine, Florida?

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Gather & Go Podcast: If you love group travel industry podcasts, you should definitely check out Gather & Go!

• Interviews with travel experts
• Level up marketing
• Reach new customers
• Plan trips new ways or to new destinations
• Become more profitable!

Visit: grouptravelleader.com/podcast

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast, Ryan Kramer and Erik Young interview Clarence Cox, Chairman of the African American Motorcoach Council and Bryce Wilson of the GroupCollect team as they reflect on the AAMC's fly-in to Washington D.C. last month. Kathlyn gives her group travel industry temp check and emotional pulse reading for October 2025, and Ryan chats about the Stripe Conference in NYC.

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Gather & Go Podcast: If you love group travel industry podcasts, you should definitely check out Gather & Go!

• Interviews with travel experts
• Level up marketing
• Reach new customers
• Plan trips new ways or to new destinations
• Become more profitable!

Visit: grouptravelleader.com/podcast

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Become an ABA Member and support the AAMC: https://www.buses.org/membership/join/

Read more about the AAMC and their fly-in: https://www.buses.org/about/special-interest-councils/african-american-motorcoach-council/

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NTA Travel Exchange '25:

Catch one of our presentations at the NTA Learning Lab!: https://groupcollect.com/events/nta25

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Feedback? Want to be a guest?

Email the show: [email protected]

In this episode of GroupCollect The Podcast, Ryan Kramer interviews Dayne Whitehurst of Medieval Times and Corey Seinfast of Broadway Plus as they discuss the importance of entertainment in group travel. Bud Geissler delivers his first 2-Minute Drill, and Kathlyn and Erik pontificate on the mood of the group travel industry in September 2025.

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Gather & Go Podcast: If you love group travel industry podcasts, you should definitely check out Gather & Go!

• Interviews with travel experts
• Level up marketing
• Reach new customers
• Plan trips new ways or to new destinations
• Become more profitable!

Visit: grouptravelleader.com/podcast

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Get in touch with our guests: Dayne Whitehurst: [email protected]

Corey Steinfast: [email protected]

In this episode of GroupCollect The Podcast, the gang interviews Keith Snode, industry veteran and GroupCollect's brand new Senior VP of Strategy! They also discuss one of the latest feature developments in GroupCollect Register: date-based payment windows as well as recap SYTA '25 and preview their upcoming live Zoom Event.

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Whisper Audio Guide Systems: GroupCollect used Whisper's auido guide system to conduct over 30 informational sessions during SYTA and they rocked! Visit them at: https://whisper-system.net/

Endless GroupCollect Summer: REGISTER HERE for our upcoming live Zoom Event which recaps all the summer feature developments within GroupCollect Register as well as many of the features utilized during peak registration season. It's happening Sept. 10th at 2 PM EST. Don't miss it!

In this episode of GroupCollect The Podcast, the gang talks all things SYTA with Amy Cannon, Director of Membership and Communications with SYTA. Plus, they chat with GroupCollect VP of Sales Sharon Keating about her time with SYTA, her career in industries outside of group travel, and how it all lead to her current role with GroupCollect. Finally, she also reveals who's the best dressed person on the team.

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The Group Travel Leader FAM Tour to Alabama: Want to join a FAM tour to Alabama this September 30th- October 4th? Check out Huntsville, Muscle Shoals, and Birmingham! APPLY HERE!

Don't forget to choose "GroupCollect Announcement" from the final dropdown question so you can be eligible to earn a $600 flight credit!

SYTA 2025: Savannah, GA August 22- 26. REGISTRATION IS STILL OPEN!

Learn more or become a SYTA member today. Reach out to Amy Cannon at [email protected], 703-610-1266, or book a time to meet with her on her Calendly!

Sharon Keating GroupCollect VP of Sales: Want to chat with Sharon? Email her at [email protected]

Want to contact the show with any questions or comments? Email [email protected]

In this episode of GroupCollect The Podcast, the gang takes the GroupCollect Summer Survey. Plus, they chat with teammate Bryce Wilson to discuss his role of Sales and Business Development. Finally they chat with Frank Stroup of Travel With Barb who has such mastery of GroupCollect Register he's been proclaimed the "Portal Master"

Want to see who wins the GroupCollect Summer Survey prize? Check out this video!

Want to connect with Bryce Wilson? Email him at [email protected]

Want to learn more about Travel With Barb? Check out their website!

Want to contact the show with any questions or comments? Email [email protected]