Sometimes we urge people to “own it,” meaning “accept responsibility for it.” What do you think of when you hear that?  Some think about blame and guilt, declaring, “I didn’t cause it. It’s not my fault.” But today we don’t use that phrase to assign blame. Responsibility and accountability aren’t about finger-pointing, but rather

  Connections are most easily made with people we can relate to. Trust only follows connection. That’s why displays of humanity prove some of the most fruitful leadership work. Today, we talk about how our own experiences of showing our humanity paid off in building high-performing teams.  Speaking of connections…be sure to connect with me

  Procrastination. Hesitation. Dread. Fear.  They’re all employed whenever managers don’t want to have the difficult – we’re calling them – crucial conversations.  Hiding is tempting. Sometimes we surrender to it, opting to avoid doing what we know needs to be done. Today, we challenge you – and ourselves – to behave more like buffalo

  Do you know what a poor relationship looks like?  I can tell you. They don’t want to help. They don’t care. They are uninterested in what you are trying to achieve.  That alone should tell you why relationships, and fostering them, are crucial. poor relationship management = poor customer/team experience = poor culture It’s

  Cheryl De Leon serves as Deputy City Manager over Airport, Audit Services, Budget, Communications and Marketing, Downtown, Community Services, Finance/ Human Resources, Information Technology, Library, Parks Arts and Recreation. She joins us today to discuss the art of mentoring, a topic she’s passionate about to help grow leaders in city government in Grand Prairie,

  A lack of trust is very evident. Nothing serves as a more solid footing for effective leadership.  What does it mean to trust? In a word, “confidence.” It’s an assurance we feel about somebody’s character, integrity, competence (ability), and honesty (truth). Why don’t we trust? Because people, including us, sometimes prove we’re not what

  Compassion is the high point in our leadership recipe. Simply put, compassion is a focus on others. That’s congruent with our definition of leadership… A focus on others, influence and doing for others what they’re not able to do for themselves This podcast – every episode – is our endeavor to add to the

  A lack of understanding is never an advantage. Now armed with facts, figures, and other forms of knowledge, leaders need to use that knowledge in making wise decisions. That’s impossible if we don’t understand.  Understanding answers many questions, most importantly, “Why?”  Today, Lisa and I talk about the power of understanding with stories from

  The 3rd leadership ingredient is knowledge. Leaders today face unprecedented challenges with knowledge. We’re smothered with data, numbers, intel and other forms of “knowledge.” But we’re also challenged with reality and truth. Welcome to the world of deep fakes – some intentional and much of it likely unintentional. We see data and connect dots.