Take control of your time and watch your holiday let business soar as I reveal the key to defeating overwhelm, regaining control, and achieving productivity in this must-listen episode.

I am your host, Jane Mack and I am a former holiday let agency owner, turned consultant. I'm taking my 10 years of hands on experience and knowledge of owning and running a holiday let agency and sharing it with you.

The key takeaways from this episode are:

• Discover the key to effective time management tailored for property managers in the busy holiday letting industry.
• Learn how delegation can make your busy schedule more balanced, and enhance your overall productivity.
• Understand the power of setting firm boundaries that can set you on the path for business growth.
• Unearth the hidden value of networking and its power to bring about beneficial collaborations and referrals.
• Pick up actionable techniques to divide overwhelming tasks into manageable bits and prioritise them effectively.

What to do next -

If you want my eyes and experience working on your business, I'd love to chat! Book a free 30 minute call now and we can talk about the biggest frustration you have right now and you'll walk away with a 3 step plan to solve it.!

I would also recommend - Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask me any questions about holiday letting - @janemackconsulting.

Pramaze's Ian Shapiro prompts holiday let owners to take control of their reputation by simplifying the review process, with the goal of attracting new customers and being able to stand out in a crowded holiday rental market.

By leveraging the power of online reviews, you can increase your property's visibility and attract more bookings. Pramaze makes that whole process simpler and really easy for your guests. Listen in to hear how you can make this work for you.

Let's introduce Ian Shapiro:

Ian Shapiro is a seasoned entrepreneur, with a background in managing events for bars and restaurants, where he saw the growing importance of online reviews in attracting new customers.

With this insight, he co-founded Pramaze, a service that streamlines the process of capturing positive reviews and showcasing them on clients' websites. Ian's expertise in maximising the impact of online reviews has made him a sought-after resource for holiday let property owners looking to boost their bookings and build trust with their guests.

Key takeaways from this episode:

• Understandong the power of reviews as part of the decision making process for booking a property.
• How reviews can let property owners showcase excellent customer service to their guests.
• Discover creative ways that you do to encourage guests to leave a review.
• Find out how Pramaze works across multiple platforms so property owners can tailor it to their preferences.

You can find out more about Ian and Pramaze here:

Website: https://reputation.pramaze.com/

Facebook: Pramaze for Business

Instagram: @pramazeforbusiness

Contact Ian direct: [email protected]

I strongly believe in this service so I am proud to be an affiliate for it, so if you are interested in it please feel free to find out more via my link - Jane's Pramaze Link

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting.

Next episode: I'll be talking about how to manage your time better in your holiday let business.

It's out on Wed 2 Aug @5am.

Do you want to boost your holiday rental revenue? Are you tired of relying solely on third-party booking platforms? The solution to achieving greater success lies in direct bookings. As a holiday rental expert, Jenn Boyles has the knowledge and experience to help you increase your direct bookings and revenue. By taking control of your bookings, you can cut down on fees and build stronger relationships with your guests.

Listen in as Jenn discusses the importance of direct bookings and how to implement them into your rental strategy. With this solution, you can achieve the ultimate goal of maximising your rental income and providing an exceptional guest experience.

Let's introduce Jenn Boyles:

Jenn Boyles is the founder and CEO of Direct Booking Success. Her mission is to help holiday let property managers and owners increase their direct bookings with organic marketing techniques. She is also a property manager and owner herself, managing her own award-winning properties since 2013. Finding herself with a property in an OTA over-saturated area was what initially led her down the direct booking path.

She is the host of the Direct Booking Success Podcast which is produced weekly with a mix of educational solo episodes and interviews with Hospitality and Accommodation professionals along with fellow property managers and owners. 

Jenn is also the founder of The Direct Booking Success Summit which is back for its' third year. The Direct Booking Success Summit is only FREE marketing and hospitality educational online summit for holiday let property managers and owners who want to increase their direct bookings.

You can find out more about Jenn and her Direct Booking Success Summit here:

LinkedIn: Jenn Boyles

Direct Booking Success Summit: https://directbookingsuccesssummit.com/

Facebook: Direct Booking Success

Facebook Group: Marketing Hub for Hospitality

Instagram: directbookingsuccess

Website: https://directbookingsuccess.com

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting

Next episode: I'll be talking to Ian Shapiro about review systems and how to manage guest reviews . Out on Wed 26 July @ 5am.

Having had 1000's of guests through the doors of my managed properties, I learnt what the important things were to them. Having this crucial information allows you to improve your services and ensure consistency across your properties. Consistency builds trust which brings your guests back time and time again.

I am your host, Jane Mack and I am a former holiday let agency owner, turned consultant. I'm taking my 10 years of hands on experience and knowledge of owning and running a holiday let agency and sharing it with you.

Key takeaways from this episode are:

• Recognising the 2 most common things guests like most about a property.
• Listening to guests to learn more about them, to be able to continually improve and create consistency across properties.
• Using todays trends to ensure items are in properties to meet guests espectations

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting

Next episode: I'll be talking to Jenn Boyles from Direct Booking Success, on how to secure more direct bookings and her upcoming Direct Booking Success Summit. Out on Wed 19 July @5am.

In this episode of Grow Your Holiday Let Business, Sjeel Koster from Holiday Hero shares how their guest app can optimise and automate the guest experience, increase revenue, and improve guest satisfaction.

As the short term rental industry becomes more competitive, it's crucial to prioritise guest experience optimisation to stand out and attract repeat guests. Focusing on the guests' needs, preferences, and satisfaction can lead to increased revenue and positive reviews, making it a worthwhile investment for vacation rental operators.

Let's introduce Sjeel Koster:

Sjeel is CEO and Co-founder of guest app / guest experience platform Holidayhero. She has a major passion for hospitality tech and how tech can improve peoples lives. With her guest facing technology she is keen on helping operators to save time, improve guest satisfaction and increase revenue.

Key takeaways from this episode:

• How Holiday Hero can build guest loyalty and help you stand out from competitors by providing a seamless and personalised guest experience from booking to check-out.
• Understand how to overcome the challenges of introducing guest technology and how it will benefit your business.
• Using analytics from Holiday hero to understand your guests better so you can tailor your offerings and increase your revenue.
• Get to know the different features of Holiday hero which are more than just showing your property amenities.

You can find out more about Sjeel Koster and Holiday Hero here:

LinkedIn: Sjeel Koster

Website: http://www.holidayhero.com

Instagram: @holidayherohq

Facebook: Holiday Hero

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting

Next episode: I'll be talking about how to improve your guest experience based on your property and what's important to them. It's live on Wed 12 July @5am

If you're feeling overwhelmed by the increasing labour costs and the struggle to find reliable staff for your holiday let business, then you are not alone!

You may have tried various strategies to cut down on expenses, such as reducing staff numbers or lowering wages, but this can lead to compromised guest experiences and negative reviews.

You may also be sacrificing your own personal time and energy to keep up with the demands of running the business. It's time to consider a remote staffing solution that can provide cost savings, skilled professionals, and increased efficiency, allowing you to focus on growing your business and providing exceptional guest experiences. That's where Luke Bujarski and his team at Extenteam come in - they have helped business owners save time, money, and resources while maintaining high-quality services. Listen in to hear how it works.

Let's introduce Luke Bujarski:

Luke is a co-founder at Extenteam, the first staffing-as-a-subscription service designed exclusively for the short-term rental management industry. In previous roles, Luke was head of real estate at Stay Gia, a multi-market STR management brand. He also served as research director for Skift and as research director with Phocuswright, where he published numerous seminal reports on the evolution of the short-term rentals industry.

Key takeaways in this episode:

• Discover innovative outsourcing solutions that can transform your holiday let business and create cost savings.
• Learn the significance of building strong relationships with your remote workforce.
• Explore various remote team structures utilised by successful organisations like Extenteam.
• Delve into the amazing resilience of the short term rental industry during challenging times.

You can find out more about Luke and Extenteam here:

LinkedIn: Luke Bujarski

Extenteam Website: https://www.extenteam.com/

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting.

Next episode: I'm talking to Sjeel Koster from Holiday Hero - a guest app that will enhance your guest experience from before they even arrive at your property. Out on Wed 5 July @5am.

Do you want to ensure that every guest who stays in your holiday properties receives consistent, top-notch service? The solution to achieving this result is having systems in place for quality control and the ability to deal with and overcome challenges.

n this episode I'll be chatting with Lisa Roads as she shares the importance of consistency in service and how having quality control systems can help you achieve the ultimate goal of providing an excellent guest experience. Listen in to find out how you can take your holiday property management to the next level and deliver an unforgettable experience for your guests every time they stay with you.

Let's introduce Lisa Roads:

Lisa is the Holiday Property Coach. After investing in property since her twenties and a successful senior management career, Lisa launched her entrepreneurial journey. She founded, scaled, and transitioned two service companies that filled gaps in the holiday property market, serving hundreds of properties and guests over twenty years.

She is now focusing on her passion for business coaching. Working with Lisa within her Five P’s signature program, she now helps holiday letting business owners scale a profitable, customer focused hosting business.

Key Takeaways from this Episode:

• Discover valuable insights into effective management of a holiday let business.
• Learn the significance of building and nurturing strong relationships with owners, guests, and local companies.
• Uncover techniques to tackle unforeseen challenges and the importance of a contingency plan.
• Understand the necessity of providing a consistent service and implementing quality control systems.
• Find out how that personal touch and attention to detail create unforgettable guest experiences.

Find out more about Lisa by connecting with her -

Facebook: The Holiday Property Coach

Facebook Group: Holiday Letting 101 Support and Success

LinkedIn: Lisa Roads

Website: https://theholidaypropertycoach.wordpress.com/

What to do next:

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

Download my free guide - 5 Steps to Get Repeat Bookings

Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting.

Next episode: I'll be talking to Luke Bujarski from Extenteam on the benefits of remote staffing to help grow your holiday let business.

Growing and expanding a holiday let business can be very demanding and time consuming. Having been there and done that, join me in this episode as I share 3 strategies that you can start implementing in your business from today to help you grow.

I am your host, Jane Mack and I am a former holiday let agency owner, turned consultant. I'm taking my 10 years of hands on experience and knowledge of owning and running a holiday let agency and sharing it with you.

The key takeaways from this episode are:

• Understanding why building strong relationships with property owners and your guests are the foundations of your business and create revenue
• How you can get time back and put it into growing your business
• How you can actually take time off yourself to be able to grow your business

Thank you for joining me on Grow Your Holiday Let Business podcast, remember to tell your holiday let industry friends that the show is available to listen to on any app that supports podcasts.

What to do next -

I offer consulting and coaching services plus produce free resources, so I recommend you do this next:

• Download my free guide - 5 Steps to Get Repeat Bookings
• Connect with me on Instagram and ask my any questions about holiday letting - @janemackconsulting

Next episode: I'll be talking to Lisa Roads about challenges in the holiday let industry, how to overcome them and the importance of a consistent service.

The podcast for holiday home owners, property managers and anyone else in the holiday let / short term rental industry.

Listen to Jane as she shares her knowledge of owning and running a holiday let business. After 10 years, 100 properties and 1000's of guests through the doors, she is bringing you her hands on experience to help you do the same.

Speaking with industry professionals and other operators in the industry, each episode has takeaways that you can start using in your business today to grow and expand.

Listen in and start growing your holiday let business.

You can follow Jane Here:

Instagram - @janemackconsulting

LinkenIn - https://www.linkedin.com/in/janemack-consulting/

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