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In this special masterclass, Sam and Jory from H People — who have built and scaled their own recruitment agency, sit down with industry titan Greg Savage to unpack what real agency growth looks like in 2026.

Greg lays out a sharper path: decide whether you’re building a lifestyle shop or a sellable asset, then align your structure, metrics, and leverage to match. We get candid about the biggest threat and opportunity facing recruiters in 2026 and why chasing revenue at the expense of margin often leaves agencies bigger, but less profitable.

They explore the make-or-break decisions founders face before hiring: appetite for risk, willingness to step away from billing, and the discipline to niche down. Greg breaks down the “valley of death” at 10–15 staff, where owners cling to production and starve the business of leadership.

You’ll hear the KPIs that actually drive decisions — GP per staff member, staff costs as a percentage of GP, temp GP mix, debtor days, and expenditure per head — plus how to increase GP per recruiter without adding headcount and eliminate the time sinks quietly crushing productivity.

If you’re serious about scaling profitably in 2026, this masterclass is essential listening.

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