On this week’s episode of The Retail Tea Break Podcast I’m joined by a guest who is a gift-maker and a businesswoman. Maria Porter is one half of Duffy and Porter, an Irish family run business specialising in personalised gifts.

Having started her career in a very different field, Maria and her husband Melvin realised that they were not happy with their jobs. They wanted to do something more meaningful and fulfilling, something that would bring joy to themselves and others. This episode is full of those meaningful moments, as Maria describes the highs and lows of running a retail store and ecommerce business while making so much of the stock. This is a wonderfully heartwarming episode, so grab your cup of tea, sit back and listen in!

Topics: 

•  Starting and growing Duffy and Porter
• From online to physical store
• The importance of customer relationships
• Lifetime value of the customer
• Top tips for makers considering scaling up or branching out
• Christmas is coming….

For more information visit: https://www.duffyandporter.ie/

Transcription and show notes available at: https://theretailadvisor.ie/