In the latest episode of The Retail Tea Break podcast I’m joined by two sisters who run a family-owned boutique destination store in the West of Ireland. Clíona and Laragh Standún describe their strengths as being like “chalk and cheese,” which makes them the perfect duo. They are always striving to advance their business and continue growing in an ever-changing and competitive environment.

The business was established by their grandparents in 1946 and has undergone many changes over three generations. Nowadays, the business serves both international and local customers while also reaching a global audience through its online platform.

We discuss:

• The challenges facing the business
• Customer loyalty and retention
• The team and the incredible service they deliver
• Product mix and curating the right collection
• Delivering an online experience 24/7

So grab that cup of tea, sit back and listen to the latest episode of The Retail Tea Break podcast.

Check out Standún’s online store here: https://standun.com/

Catch up on previous episodes on your favourite podcast platform and while you’re there please hit that follow button so that you get to listen to it first every week. Follow for weekly updates and watch us on YouTube by subscribing to The Retail Advisor. Sharing is caring—share episodes with your network and tag me, Melissa Moore, and The Retail Break podcast on social media.

If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please email [email protected]