Growing Your Financial Advisory Practice | Insights for Financial Advisors, Planners and Investment Managers

Growing Your Financial Advisory Practice | Insights for Financial Advisors, Planners and Investment Managers

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Growing Your Financial Advisory Practice | Insights for Financial Advisors, Planners and Investment Managers episodes

  • 009: How to collaborate your way to starting and growing your fee-for-service financial planning firm

    In today’s episode, I’ll talk to two financial planners who merged their individual businesses to create a new practice together.

    Julia Chung is a partner and senior financial planner at Spring Financial Planning. Julia has been working in financial services since 1997. In 2011, she left traditional financial services to form a fee-for-service financial planning firm in partnership with an accounting firm. She made JYC Financial entirely independent a few years later, eventually merging with Spring Personal Finance to become Spring Financial Planning.  

    Julia is also co-founder of Admin Slayer Services and a charter member of Lead Family Enterprise Advisors. She has co-authored several e-books, including “Women & Money,” “Art of Delegation,” and “The Entrepreneur’s Survival Guide.”

    Sandi Martin is a partner and financial planner at Spring Financial Planning. After joining the industry, Sandi quickly realized that she could either help clients or get good performance reviews… but not both. Sandi founded Spring Personal Finance, an independent, advice-only financial planning practice, to help ordinary Canadians make the best financial choices with the best information possible. Sandi built a virtual practice so she could serve clients from across the country, and five years later Spring Personal Finance merged with JYC Financial to become Spring Financial Planning.

    Sandi is the co-host of the Because Money podcast and co-founder of Autoinvest (now sold), which helps investors compare the services of Canadian robo-advisors. She also co-authored the ebook “Women & Money.”

    Topics Discussed in This Episode:

    •     Spring Financial Planning: what they do and who they serve
    •     Why fee-for-service planning is important
    •     The building blocks of the process at Spring Financial Planning
    •     How clients find Julia and Sandi’s services
    •     The approach Julia and Sandi took to merge their practices
    •     How Julia and Sandi integrate working with other professionals
    •     The pros and cons of working with robo-advisors
    •     How the financial advice market is changing in Canada
    •     The technology, tools, and software that Julia and Sandi use in their practice
    •     The features that Julia and Sandi want in financial planning software
    •     The Spring Financial Planning Forum and how Julia and Sandi are using it to help                     financial planners who are new to the field
    •     What new financial planners should be paying attention to
    •     How financial planners should think about setting prices
    •     How financial planners can demonstrate their value to their clients
    •     How to help clients implement their financial plans
    •     Julia and Sandi’s advice for financial planners to grow their practice
    • Links:

      Julia Chung

      Sandi Martin

      Spring Financial Planning

      Spring Financial Planning Forum

      Admin Slayer Services

      Lead Family Enterprise Advisors

      Because Money

      Autoinvest

      Quotes:

      “The first thing we do is listen.” – Sandi Martin

      “I think it’s really important to think about it as a collaborative team, and I think that’s one of the places where people kind of fall off.” – Julia Chung

      “We want to find a way to not just have those one-on-one conversations – those are great – but for us to learn from them, to learn from that guy over there and that woman up there.” – Sandi Martin

      While we’re sure you want to hear everything Julia and Sandi have to say, here we’re sharing a quick take on three key ideas you won’t want to miss:

      • How Julia and Sandi came to merge their practices
      • Individualizing your services by collaborating with other professionals
      • 5 tips for starting and growing your fee-for-service business
      • For more on the pains of data-gathering, the perils of imposter syndrome, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.

        How Julia and Sandi came to merge their practices

        Julia says she always had the vision to grow her business and was on the lookout for potential business partners ‒  someone whose values aligned with hers.

        She and Sandi met in a LinkedIn group, and when Sandi had the idea to start an informal chat group for fee-for-service planners, Julia joined in.

        They found that their communication styles and values lined up, so for about a year before actually merging, they worked together closely, learning about one another's processes and strengths. They got to know each other very well, which was crucial for understanding and mitigating challenges that could come up in their partnership.

        Finally, they met in person with their other partner, Krysten Merriman, and prepared to officially launch their new business.

        Hint: Sandi insists that their partnership has been successful because of what she calls Julia’s “incredible human business brain.” In other words, she thoughtfully leverages each person’s strengths to make the business thrive. It’s all about optimizing for everyone’s best qualities and skills.

        Individualizing your services by collaborating with other professionals

        Julia and Sandi are skilled financial planners, and that’s where they want to keep their focus. In fact, they’re not looking to bring on any asset managers any time soon (or ever, really).

        Why?

        They want to ensure every client gets the best service for their situation. If they hired someone specifically, that person would be fantastically suited for a subset of their clients, but they like the flexibility of being able to refer out to the professional they think is best for each individual.

        This means connecting with a lot of professionals in adjacent fields. And as Julia puts it, “it’s really important to think about it as a collaborative team, and I think that’s one of the places where people kind of fall off.” Just giving your client a list of names to contact can be easy, but it’s not necessarily effective.

        Hint: Have discussions with the professionals you want to work with and who can benefit your clients. Learn about one another’s businesses so you become part of one another’s processes. That way, you can be sure you’re sending clients to the right person at the right time, based on their expertise and process.

        And yes, sometimes this means Julia and Sandi work with robo-advisors ‒ but again, that depends on the client’s situation.

        5 tips for starting and growing your own fee-for-service business

        Are you interested in moving from a traditional business to a fee-for-service model? Julia and Sandi share their top 5 things to keep in mind:

        1. Be patient. This is a slow-growing industry in a fairly conservative country. Don’t be discouraged if it takes a couple of years to take off ‒ if you’re putting clients’ best interests first, you will be successful.
        2. Get comfortable raising your prices. When you’re starting out, you’ll probably charge less than what the service is worth. That might be because you’re just trying to pick up clients, or maybe you’re not confident in your abilities yet. However, keep in mind that eventually, you should raise your prices. Which brings us to…
        3. Price your services based on value. You don’t want to be charging just to break even or based on how much time you take to provide the service. Your price should account for your skills, knowledge, experience, and most importantly, the value you provide to your clients ‒ not just the plan itself, but also equally important things like checking in with clients and keeping them accountable to the plan.
        4. Hint: For more on pricing your services, Julia and Sandi have a lot to say about that in this episode. And if you haven’t already, listen back to the third episode of our podcast: Pricing and structuring your service offering to make it irresistible to prospects.

          4. Understand that you can’t deliver value to everyone. If a prospect doesn’t see value in  your service, that just means you’re not a great fit for one another. And that’s ok! You are a great fit for tons of people out there, so don’t sweat it (easier said than done, of course).

          Hint: In your proposal to clients, make sure you mirror back to them what they’ve told you about their goals and challenges. This makes it easier and more likely for them to see the value in your service as it relates to their lives.

          5. Most importantly, develop a process. Do this early on, so as you grow, you’re not reinventing the wheel with every client or scrambling to automate when you should be focusing on your clients. Write your process down, evolve it, and let it give you the freedom to grow.

          For more of our conversation with Julia and Sandi, have a listen to the episode. To make sure you never miss a single one, subscribe on iTunes or Stitcher. You can also sign up below to get new episode notifications straight to your inbox.

          1 hr 6 min
        5. 009: How to collaborate your way to starting and growing your fee-for-service financial planning firm
          In today’s episode, I’ll talk to two financial planners who merged their individual businesses to create a new practice together.
          Julia Chung is a partner and senior financial planner at Spring Financial Planning. Julia has been working in financial services since 1997. In 2011, she left traditional financial services to form a fee-for-service financial planning firm in partnership with an accounting firm. She made JYC Financial entirely independent a few years later, eventually merging with Spring Personal Finance to become Spring Financial Planning.  
          Julia is also co-founder of Admin Slayer Services and a charter member of Lead Family Enterprise Advisors. She has co-authored several e-books, including “Women & Money,” “Art of Delegation,” and “The Entrepreneur’s Survival Guide.”
          Sandi Martin is a partner and financial planner at Spring Financial Planning. After joining the industry, Sandi quickly realized that she could either help clients or get good performance reviews… but not both. Sandi founded Spring Personal Finance, an independent, advice-only financial planning practice, to help ordinary Canadians make the best financial choices with the best information possible. Sandi built a virtual practice so she could serve clients from across the country, and five years later Spring Personal Finance merged with JYC Financial to become Spring Financial Planning.
          Sandi is the co-host of the Because Money podcast and co-founder of Autoinvest (now sold), which helps investors compare the services of Canadian robo-advisors. She also co-authored the ebook “Women & Money.”
          Topics Discussed in This Episode:
              Spring Financial Planning: what they do and who they serve
              Why fee-for-service planning is important
              The building blocks of the process at Spring Financial Planning
              How clients find Julia and Sandi’s services
              The approach Julia and Sandi took to merge their practices
              How Julia and Sandi integrate working with other professionals
              The pros and cons of working with robo-advisors
              How the financial advice market is changing in Canada
              The technology, tools, and software that Julia and Sandi use in their practice
              The features that Julia and Sandi want in financial planning software
              The Spring Financial Planning Forum and how Julia and Sandi are using it to help                     financial planners who are new to the field
              What new financial planners should be paying attention to
              How financial planners should think about setting prices
              How financial planners can demonstrate their value to their clients
              How to help clients implement their financial plans
              Julia and Sandi’s advice for financial planners to grow their practice
          Links:
          Julia Chung
          Sandi Martin
          Spring Financial Planning
          Spring Financial Planning Forum
          Admin Slayer Services
          Lead Family Enterprise Advisors
          Because Money
          Autoinvest
          Quotes:
          “The first thing we do is listen.” – Sandi Martin
          “I think it’s really important to think about it as a collaborative team, and I think that’s one of the places where people kind of fall off.” – Julia Chung
          “We want to find a way to not just have those one-on-one conversations – those are great – but for us to learn from them, to learn from that guy over there and that woman up there.” – Sandi Martin
          While we’re sure you want to hear everything Julia and Sandi have to say, here we’re sharing a quick take on three key ideas you won’t want to miss:
          How Julia and Sandi came to merge their practices
          Individualizing your services by collaborating with other professionals
          5 tips for starting and growing your fee-for-service business
          For more on the pains of data-gathering, the perils of imposter syndrome, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.
          How Julia and Sandi came to merge their practices
          Julia says she always had the vision to grow her business and was on the lookout for potential business partners ‒  someone whose values aligned with hers.
          She and Sandi met in a LinkedIn group, and when Sandi had the idea to start an informal chat group for fee-for-service planners, Julia joined in.
          They found that their communication styles and values lined up, so for about a year before actually merging, they worked together closely, learning about one another's processes and strengths. They got to know each other very well, which was crucial for understanding and mitigating challenges that could come up in their partnership.
          Finally, they met in person with their other partner, Krysten Merriman, and prepared to officially launch their new business.
          Hint: Sandi insists that their partnership has been successful because of what she calls Julia’s “incredible human business brain.” In other words, she thoughtfully leverages each person’s strengths to make the business thrive. It’s all about optimizing for everyone’s best qualities and skills.
          Individualizing your services by collaborating with other professionals
          Julia and Sandi are skilled financial planners, and that’s where they want to keep their focus. In fact, they’re not looking to bring on any asset managers any time soon (or ever, really).
          Why?
          They want to ensure every client gets the best service for their situation. If they hired someone specifically, that person would be fantastically suited for a subset of their clients, but they like the flexibility of being able to refer out to the professional they think is best for each individual.
          This means connecting with a lot of professionals in adjacent fields. And as Julia puts it, “it’s really important to think about it as a collaborative team, and I think that’s one of the places where people kind of fall off.” Just giving your client a list of names to contact can be easy, but it’s not necessarily effective.
          Hint: Have discussions with the professionals you want to work with and who can benefit your clients. Learn about one another’s businesses so you become part of one another’s processes. That way, you can be sure you’re sending clients to the right person at the right time, based on their expertise and process.
          And yes, sometimes this means Julia and Sandi work with robo-advisors ‒ but again, that depends on the client’s situation.
          5 tips for starting and growing your own fee-for-service business
          Are you interested in moving from a traditional business to a fee-for-service model? Julia and Sandi share their top 5 things to keep in mind:
          Be patient. This is a slow-growing industry in a fairly conservative country. Don’t be discouraged if it takes a couple of years to take off ‒ if you’re putting clients’ best interests first, you will be successful.
          Get comfortable raising your prices. When you’re starting out, you’ll probably charge less than what the service is worth. That might be because you’re just trying to pick up clients, or maybe you’re not confident in your abilities yet. However, keep in mind that eventually, you should raise your prices. Which brings us to…
          Price your services based on value. You don’t want to be charging just to break even or based on how much time you take to provide the service. Your price should account for your skills, knowledge, experience, and most importantly, the value you provide to your clients ‒ not just the plan itself, but also equally important things like checking in with clients and keeping them accountable to the plan.
          Hint: For more on pricing your services, Julia and Sandi have a lot to say about that in this episode. And if you haven’t already, listen back to the third episode of our podcast: Pricing and structuring your service offering to make it irresistible to prospects.
          4. Understand that you can’t deliver value to everyone. If a prospect doesn’t see value in  your service, that just means you’re not a great fit for one another. And that’s ok! You are a great fit for tons of people out there, so don’t sweat it (easier said than done, of course).
          Hint: In your proposal to clients, make sure you mirror back to them what they’ve told you about their goals and challenges. This makes it easier and more likely for them to see the value in your service as it relates to their lives.
          5. Most importantly, develop a process. Do this early on, so as you grow, you’re not reinventing the wheel with every client or scrambling to automate when you should be focusing on your clients. Write your process down, evolve it, and let it give you the freedom to grow.
          For more of our conversation with Julia and Sandi, have a listen to the episode. To make sure you never miss a single one, subscribe on iTunes or Stitcher. You can also sign up below to get new episode notifications straight to your inbox.
          1 hr 6 min
        6. 008: Helping people manage their finances in alignment with their values

          Today's guest is David O'Leary of Kind Wealth. His story shows that it’s possible to make a difference in the world through financial planning.

          In cliché fashion, David’s life was transformed after a trip to Africa. His ensuing soul-searching led him to quit his Bay Street career on a quest to effect positive change. Currently, there are three levers David is pulling to make a dent. As Director of Impact Investing at World Vision Canada, he is mobilizing capital to help the world’s most vulnerable people. He also founded Kind Wealth, a not-just-for-profit business helping millennials manage their finances in alignment with their values. David also sits on the board of Parker P. Consulting, a social enterprise helping organizations of all shapes and sizes achieve gender equity.

          David has lived, worked, and volunteered at various times throughout Africa. One of his proudest accomplishments is founding and running Grassroots Youth Development while living in South Africa. David is a frequent speaker at conferences and in the media. He spent 13 years as Director of Manager Research with Morningstar, a global investment data and research provider. David holds a BA in English Literature from the University of Toronto, an MBA from the Rotman School of Business, and a CFA designation.

          Topics Discussed in This Episode:

          •     How David’s experiences in Africa and with volunteering helped shape Kind Wealth
          •     What Kind Wealth is and what it does
          •     Why David started Kind Wealth and what the core values are
          •     What prompted David to focus his business on an X, Y, Z demographic
          •     How Kind Wealth’s business model can be applied to older demographics
          •     The fees and plans offered by Kind Wealth
          •     How flat fee pricing removes the conflict of interest between the advisor and the client
          •     David’s long-term asset management goals and building portfolios consisting primarily  of SRI/purpose/impact investments
          •     Compliance issues that Kind Wealth had to consider
          •     What type of financial planners would be good fits for Kind Wealth
          •     Some of the biggest challenges David faced when starting Kind Wealth
          •     Advice for financial planners who are looking for ways to grow their fee-for-service practice
          • Links:

            Kind Wealth

            17 sustainable development goals (SDGs)

            Email David at [email protected]

            Quotes From David:

            “You don't have to stick with the status quo. Invent, come up, innovate and do what's right for the client and that will be the business model that succeeds in the long term.”

            “What really rankled me about poverty was the uneven distribution of opportunity in the world.”

            “Some of the values that we’ve put up front are the commitment to radical truth and radical transparency.”

            Listening to David wax poetic about his dreams for a more fair and equitable financial planning model (and world!) is a special treat, and we’re sure you don’t want to miss the whole episode. Here, we’re sharing a quick take on three key ideas that we think you’ll find valuable:

            • How you can completely eliminate conflict of interest from your business
            • Why the retainer-based flat fee model is appealing to younger clients (and beneficial for the older crowd, too)
            • What challenges you can anticipate with a retainer-based planning practice
            • Make sure you catch the full episode through the link above, or on iTunes or Stitcher, to learn more about Kind Wealth (and whether you should work for them!), the future of values-based investing, and more.

              How you can completely eliminate conflict of interest from your business

              The conflict of interest in commission-based asset management is pretty obvious, but even charging a percentage of assets can land planners in a tricky situation.

              Why?

              Basically, it’s always in a planner’s best interest for their clients to invest. That means that when clients are choosing between investing and say, paying off debt or donating a significant sum to a worthy cause, the advisor is inevitably going to be biased.

              David gives a particularly poignant example: let’s say a client has just retired and is trying to decide whether she should take the lump sum payout or annuity payments. It’s best for her planner if she takes the lump sum since it will increase her net worth, and the planner will get to charge more. However, it might be better for her to keep the pension and take the monthly payouts.

              David and his team decided that for Kind Wealth, they wanted to focus on “radical truth and radical transparency.” That’s why they decided on a flat-fee structure for Kind Wealth: they’ve been able to increase transparency and completely eliminate any conflict of interest.

              Why the retainer-based model is appealing to younger clients (and beneficial for the older crowd, too)

              With commission- or percentage-based fees, planners are always seeking those elusive high net worth clients. This often leaves younger clients ‒ who understandably tend to have fewer assets ‒ out to dry.

              David wanted to focus on those clients who aren’t being served as fully by the financial planning industry, and that meant doing things a little differently. According to him, “You don't have to stick with the status quo. Invent, come up, innovate and do what's right for the client and that will be the business model that succeeds in the long term.” For Kind Wealth, retainer-based flat fees were the way to go.

              Millennials tend to be pickier about how they spend their money (who hasn’t seen those apocalyptic “Millennials are killing X industry” headlines?), so the transparency of the retainer model is more appealing to them. It’s also familiar to a lot of young consumers who are already used to paying subscriptions for things like entertainment, groceries, and even razors.

              Hint: Whether you’re interested in working with ethically-minded millennials or not, having a niche can help you position yourself as an expert in your field.

              The irony is that a fee-based model actually works best for older clients, who tend to have more assets and thus benefit more from being charged a flat fee. That doesn’t mean it’s an easy switch to make, though, which leads us to...

              What challenges you can anticipate with a retainer-based planning business

              Listening to David’s passion about retainer-based planning, you might be tempted to drop whatever you’re doing and start a values-driven financial planning business right now (and if you ask him, he would love to have you join him in that space ‒ the more the merrier!). However, there are a few challenges to be aware of:

              • Uncharted territory: The planning industry as a whole is undergoing many changes, from decreased margins to increased scrutiny from both regulators and clients. This creates many opportunities, but it also means David and his team are taking a risk by testing out a brand new concept. Retainer-based models may be increasingly popular in the US, but no one knows yet how that model will play out in the Canadian market.
                • More questions: Increased transparency is great for clients, but it also means they ask more questions. When they can see your fees showing up on every credit card statement and are actually aware of what they’re paying, they also tend to hold you to a higher standard and are more likely to question the value they receive.
                • Hint: Nip clients’ concerns in the bud by explaining your value in a way that makes sense to them. If you missed it, listen to Episode 002: How to properly articulate the value of financial advice, where John Page of Wealth Enhancement Academy talks about precisely this topic.

                  • An unfamiliar pricing structure: Older clients especially tend to be a tough sell on a retainer-based model even though it tends to be a better deal for them. If they’ve been used to a model with tons of hidden fees, they may not even know how much they were paying their advisor in the past. The flat fee may be more confusing as it’s different from what they’ve been used to their entire lives.
                    • Canada’s tech landscape: This isn’t exclusive to David’s niche or even to the financial planning industry, but the Canadian market doesn’t have as many choices as say, the US market, and available products don’t always integrate well together.
                    • That being said, David is running Kind Wealth the way he is because he honestly believes it’s the right thing to do. In fact, next time you hear someone complaining about sleazy financial planners, share this episode with them to restore their faith in the industry.

                      We hope you enjoy listening to the full episode. Make sure you never miss one by subscribing to the show on iTunes or Stitcher and signing up below to get an email whenever we release an episode.

                      48 min
                    • 008: Helping people manage their finances in alignment with their values
                      Today's guest is David O'Leary of Kind Wealth. His story shows that it’s possible to make a difference in the world through financial planning.
                      In cliché fashion, David’s life was transformed after a trip to Africa. His ensuing soul-searching led him to quit his Bay Street career on a quest to effect positive change. Currently, there are three levers David is pulling to make a dent. As Director of Impact Investing at World Vision Canada, he is mobilizing capital to help the world’s most vulnerable people. He also founded Kind Wealth, a not-just-for-profit business helping millennials manage their finances in alignment with their values. David also sits on the board of Parker P. Consulting, a social enterprise helping organizations of all shapes and sizes achieve gender equity.
                      David has lived, worked, and volunteered at various times throughout Africa. One of his proudest accomplishments is founding and running Grassroots Youth Development while living in South Africa. David is a frequent speaker at conferences and in the media. He spent 13 years as Director of Manager Research with Morningstar, a global investment data and research provider. David holds a BA in English Literature from the University of Toronto, an MBA from the Rotman School of Business, and a CFA designation.
                      Topics Discussed in This Episode:
                          How David’s experiences in Africa and with volunteering helped shape Kind Wealth
                          What Kind Wealth is and what it does
                          Why David started Kind Wealth and what the core values are
                          What prompted David to focus his business on an X, Y, Z demographic
                          How Kind Wealth’s business model can be applied to older demographics
                          The fees and plans offered by Kind Wealth
                          How flat fee pricing removes the conflict of interest between the advisor and the client
                          David’s long-term asset management goals and building portfolios consisting primarily  of SRI/purpose/impact investments
                          Compliance issues that Kind Wealth had to consider
                          What type of financial planners would be good fits for Kind Wealth
                          Some of the biggest challenges David faced when starting Kind Wealth
                          Advice for financial planners who are looking for ways to grow their fee-for-service practice
                      Links:
                      Kind Wealth
                      17 sustainable development goals (SDGs)
                      Email David at [email protected]
                      Quotes From David:
                      “You don't have to stick with the status quo. Invent, come up, innovate and do what's right for the client and that will be the business model that succeeds in the long term.”
                      “What really rankled me about poverty was the uneven distribution of opportunity in the world.”
                      “Some of the values that we’ve put up front are the commitment to radical truth and radical transparency.”
                      Listening to David wax poetic about his dreams for a more fair and equitable financial planning model (and world!) is a special treat, and we’re sure you don’t want to miss the whole episode. Here, we’re sharing a quick take on three key ideas that we think you’ll find valuable:
                      How you can completely eliminate conflict of interest from your business
                      Why the retainer-based flat fee model is appealing to younger clients (and beneficial for the older crowd, too)
                      What challenges you can anticipate with a retainer-based planning practice
                      Make sure you catch the full episode through the link above, or on iTunes or Stitcher, to learn more about Kind Wealth (and whether you should work for them!), the future of values-based investing, and more.
                      How you can completely eliminate conflict of interest from your business
                      The conflict of interest in commission-based asset management is pretty obvious, but even charging a percentage of assets can land planners in a tricky situation.
                      Why?
                      Basically, it’s always in a planner’s best interest for their clients to invest. That means that when clients are choosing between investing and say, paying off debt or donating a significant sum to a worthy cause, the advisor is inevitably going to be biased.
                      David gives a particularly poignant example: let’s say a client has just retired and is trying to decide whether she should take the lump sum payout or annuity payments. It’s best for her planner if she takes the lump sum since it will increase her net worth, and the planner will get to charge more. However, it might be better for her to keep the pension and take the monthly payouts.
                      David and his team decided that for Kind Wealth, they wanted to focus on “radical truth and radical transparency.” That’s why they decided on a flat-fee structure for Kind Wealth: they’ve been able to increase transparency and completely eliminate any conflict of interest.
                      Why the retainer-based model is appealing to younger clients (and beneficial for the older crowd, too)
                      With commission- or percentage-based fees, planners are always seeking those elusive high net worth clients. This often leaves younger clients ‒ who understandably tend to have fewer assets ‒ out to dry.
                      David wanted to focus on those clients who aren’t being served as fully by the financial planning industry, and that meant doing things a little differently. According to him, “You don't have to stick with the status quo. Invent, come up, innovate and do what's right for the client and that will be the business model that succeeds in the long term.” For Kind Wealth, retainer-based flat fees were the way to go.
                      Millennials tend to be pickier about how they spend their money (who hasn’t seen those apocalyptic “Millennials are killing X industry” headlines?), so the transparency of the retainer model is more appealing to them. It’s also familiar to a lot of young consumers who are already used to paying subscriptions for things like entertainment, groceries, and even razors.
                      Hint: Whether you’re interested in working with ethically-minded millennials or not, having a niche can help you position yourself as an expert in your field.
                      The irony is that a fee-based model actually works best for older clients, who tend to have more assets and thus benefit more from being charged a flat fee. That doesn’t mean it’s an easy switch to make, though, which leads us to...
                      What challenges you can anticipate with a retainer-based planning business
                      Listening to David’s passion about retainer-based planning, you might be tempted to drop whatever you’re doing and start a values-driven financial planning business right now (and if you ask him, he would love to have you join him in that space ‒ the more the merrier!). However, there are a few challenges to be aware of:
                      Uncharted territory: The planning industry as a whole is undergoing many changes, from decreased margins to increased scrutiny from both regulators and clients. This creates many opportunities, but it also means David and his team are taking a risk by testing out a brand new concept. Retainer-based models may be increasingly popular in the US, but no one knows yet how that model will play out in the Canadian market.
                      More questions: Increased transparency is great for clients, but it also means they ask more questions. When they can see your fees showing up on every credit card statement and are actually aware of what they’re paying, they also tend to hold you to a higher standard and are more likely to question the value they receive.
                      Hint: Nip clients’ concerns in the bud by explaining your value in a way that makes sense to them. If you missed it, listen to Episode 002: How to properly articulate the value of financial advice, where John Page of Wealth Enhancement Academy talks about precisely this topic.
                      An unfamiliar pricing structure: Older clients especially tend to be a tough sell on a retainer-based model even though it tends to be a better deal for them. If they’ve been used to a model with tons of hidden fees, they may not even know how much they were paying their advisor in the past. The flat fee may be more confusing as it’s different from what they’ve been used to their entire lives.
                      Canada’s tech landscape: This isn’t exclusive to David’s niche or even to the financial planning industry, but the Canadian market doesn’t have as many choices as say, the US market, and available products don’t always integrate well together.
                      That being said, David is running Kind Wealth the way he is because he honestly believes it’s the right thing to do. In fact, next time you hear someone complaining about sleazy financial planners, share this episode with them to restore their faith in the industry.
                      We hope you enjoy listening to the full episode. Make sure you never miss one by subscribing to the show on iTunes or Stitcher and signing up below to get an email whenever we release an episode.
                      48 min
                    • 007: Increasing clients clarity and confidence with goal-based planning

                      At its core, financial planning is about helping clients use their resources in a way that will effectively achieve their most important goals. This means that goal-based financial planning is a natural choice for advisors who want to ensure that their clients are having their most important needs met.

                      Today’s guest is an experienced advisor who has a keen understanding of goals-based financial planning. Ethan Astaneh is from Vancouver and a graduate of the Sauder School of Business at the University of British Columbia. He is a Certified Financial Planner, member of the Financial Planning Standards Council, and Financial Advisor at RGF Integrated Wealth Management. RGF has 60 staff including 17 advisors, with $2B AUM. Listen to the episode to hear what Ethan has to say about goal-based financial planning.

                      Topics Discussed in This Episode:

                      •     Goal-based planning and why it’s useful for clients and advisors
                      •     How Ethan was inspired to get into goal-based planning
                      •     How to make goal-based planning more practical for clients
                      •     How a goal-based approach compares to a more traditional approach
                      •     How to help clients prioritize their goals
                      •     The value of goal-based planning for the financial advisor and the advisory team
                      •     How to help clients understand the value of goal-based financial planning
                      •     Some of the tools Ethan uses to implement a goal-based planning approach
                      •     How often advisors should update clients on how their strategy is performing
                      •     How advisors can get started in goal-based planning
                      • Links:

                        Ethan Astaneh

                        RGF Integrated Wealth Management

                        A sample what Ethan’s clients’ dashboards look like

                        Quotes from Ethan:

                        “The outcome [that we were after] was increased confidence and clarity for our clients in what we were doing for them and why we are doing it that way.”

                        “It really starts at the onset in engaging the clients in dialogue and going through the process of separating the must-happen goals from the want-to-happen goals and also identifying what’s actually not important to them.”

                        “You can define risk in many different ways, but from a planning perspective, we define risk as the probability of not achieving a goal.”

                        We’re sure you don’t want to miss anything that Ethan has to say, so make sure you listen to the full episode above. Here, we’ve given our quick take on three key ideas that we think you’ll find valuable:

                        • Understanding goal-based planning and why it’s useful for clients
                        • Helping clients prioritize their goals
                        • Getting your clients excited about goal-based planning
                        • For more on how Ethan got started with goal-based planning, how he implemented it into his practice, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.

                          Goal-based planning and why it’s useful for clients

                          Goal-based planning combines comprehensive planning and investment strategy. It allows you as the advisor to confront the fact that all financial goals are competing against one another and create a plan that ensures clients can achieve their most important desires. Essentially, it means creating a sub-portfolio for each goal, personalizing client’s experiences and ensuring a holistic approach to their wealth management.

                          When RGF adopted goal-based wealth management, Ethan was surprised by how easy it was to implement into his practice and how positively clients responded.

                          Why do clients love it so much? It all comes down to two key benefits:

                          • It helps them gain clarity: Most people have a rough idea of what their goals are, but you can help clients articulate that vision and make it a reality. Goal-based planning gives them a framework for making decisions and allows them to focus in on things they can control ‒ namely, their goals and behavior ‒ and to block out unnecessary noise.
                            • With clarity comes confidence: Clients can really connect the numbers in their portfolio to their goals and desires and have confidence that they (and you) are making them become a reality.
                            • In turn, of course, you will likely find that happier clients provide more referrals. Plus, who doesn’t love working with focused, happy clients?

                               

                              Helping clients prioritize their goals

                              Ethan shared his process for helping clients identify and prioritize their goals to come up with the ideal investment strategy that’s relevant to their situation and their goals.

                              The key is to commit to having a meaningful, in-depth discussion about their goals. This isn’t just a point to check off on a list of questions. Ethan sees this process of drawing people out as more of an art than a science, but here are the basic principles to follow:

                              1. Get clients to articulate their goals. For example, many young families want to save for their children’s education, but what does that really mean? For many, it actually means giving their children every opportunity to succeed and get established in the world.
                              2. Hint: Keep in mind that goals evolve over time. Using the above example, clients may think the only path to success is a traditional education, but that may change over time.

                                1. Help clients test and rank their goals, realizing that all goals ‒ saving for their children’s education, paying off a mortgage, retiring, and preparing for unforeseen healthcare costs ‒ are in direct conflict with one another since they’re all coming out of the same pot of money. The way Ethan sees it, the crucial thing is “engaging the clients in dialogue and going through the process of separating the must-happen goals from the want-to-happen goals and also identifying what’s actually not important to them.”
                                  1. Come up with an individual strategy for each goal. Each goal has a different value to the client, a different timeline, and different requirements, so this is the cornerstone of goals-based wealth management.
                                    1. Finally, synthesize. Connect each goal to a comprehensive investment strategy and decide on the appropriate asset allocation.
                                    2. Hint: Ethan emphasizes that the way RGF uses goal-based wealth management is just one possible iteration of the strategy, and he recommends researching other ways people have used it. Reach out to advisors who are using goal-based planning and learn from their experience.

                                      Getting your clients excited about goal-based planning

                                      It might seem daunting to have to retrain your clients to think goals-based. However, it’s a lot easier than you would think with these two tips from Ethan:

                                      1. Have a clear, well-designed visual to make it intuitive for clients. Help your clients understand how the purpose connects to the strategy. You can see an example of what Ethan’s clients’ dashboard looks like here.

                                      2. Do this in a repetitive fashion to keep it consistent and help them get used to that way of thinking.
                                      3. For more from Ethan, make sure you check out the full episode ‒ we hope you enjoy it. To make sure you never miss an episode, subscribe to the show on iTunes or Stitcher, and sign up below so you get an email every time a new episode goes live.

                                        38 min
                                      4. 007: Increasing clients clarity and confidence with goal-based planning
                                        At its core, financial planning is about helping clients use their resources in a way that will effectively achieve their most important goals. This means that goal-based financial planning is a natural choice for advisors who want to ensure that their clients are having their most important needs met.
                                        Today’s guest is an experienced advisor who has a keen understanding of goals-based financial planning. Ethan Astaneh is from Vancouver and a graduate of the Sauder School of Business at the University of British Columbia. He is a Certified Financial Planner, member of the Financial Planning Standards Council, and Financial Advisor at RGF Integrated Wealth Management. RGF has 60 staff including 17 advisors, with $2B AUM. Listen to the episode to hear what Ethan has to say about goal-based financial planning.
                                        Topics Discussed in This Episode:
                                            Goal-based planning and why it’s useful for clients and advisors
                                            How Ethan was inspired to get into goal-based planning
                                            How to make goal-based planning more practical for clients
                                            How a goal-based approach compares to a more traditional approach
                                            How to help clients prioritize their goals
                                            The value of goal-based planning for the financial advisor and the advisory team
                                            How to help clients understand the value of goal-based financial planning
                                            Some of the tools Ethan uses to implement a goal-based planning approach
                                            How often advisors should update clients on how their strategy is performing
                                            How advisors can get started in goal-based planning
                                        Links:
                                        Ethan Astaneh
                                        RGF Integrated Wealth Management
                                        A sample what Ethan’s clients’ dashboards look like
                                        Quotes from Ethan:
                                        “The outcome [that we were after] was increased confidence and clarity for our clients in what we were doing for them and why we are doing it that way.”
                                        “It really starts at the onset in engaging the clients in dialogue and going through the process of separating the must-happen goals from the want-to-happen goals and also identifying what’s actually not important to them.”
                                        “You can define risk in many different ways, but from a planning perspective, we define risk as the probability of not achieving a goal.”
                                        We’re sure you don’t want to miss anything that Ethan has to say, so make sure you listen to the full episode above. Here, we’ve given our quick take on three key ideas that we think you’ll find valuable:
                                        Understanding goal-based planning and why it’s useful for clients
                                        Helping clients prioritize their goals
                                        Getting your clients excited about goal-based planning
                                        For more on how Ethan got started with goal-based planning, how he implemented it into his practice, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.
                                        Goal-based planning and why it’s useful for clients
                                        Goal-based planning combines comprehensive planning and investment strategy. It allows you as the advisor to confront the fact that all financial goals are competing against one another and create a plan that ensures clients can achieve their most important desires. Essentially, it means creating a sub-portfolio for each goal, personalizing client’s experiences and ensuring a holistic approach to their wealth management.
                                        When RGF adopted goal-based wealth management, Ethan was surprised by how easy it was to implement into his practice and how positively clients responded.
                                        Why do clients love it so much? It all comes down to two key benefits:
                                        It helps them gain clarity: Most people have a rough idea of what their goals are, but you can help clients articulate that vision and make it a reality. Goal-based planning gives them a framework for making decisions and allows them to focus in on things they can control ‒ namely, their goals and behavior ‒ and to block out unnecessary noise.
                                        With clarity comes confidence: Clients can really connect the numbers in their portfolio to their goals and desires and have confidence that they (and you) are making them become a reality.
                                        In turn, of course, you will likely find that happier clients provide more referrals. Plus, who doesn’t love working with focused, happy clients?
                                         
                                        Helping clients prioritize their goals
                                        Ethan shared his process for helping clients identify and prioritize their goals to come up with the ideal investment strategy that’s relevant to their situation and their goals.
                                        The key is to commit to having a meaningful, in-depth discussion about their goals. This isn’t just a point to check off on a list of questions. Ethan sees this process of drawing people out as more of an art than a science, but here are the basic principles to follow:
                                        Get clients to articulate their goals. For example, many young families want to save for their children’s education, but what does that really mean? For many, it actually means giving their children every opportunity to succeed and get established in the world.
                                        Hint: Keep in mind that goals evolve over time. Using the above example, clients may think the only path to success is a traditional education, but that may change over time.
                                        Help clients test and rank their goals, realizing that all goals ‒ saving for their children’s education, paying off a mortgage, retiring, and preparing for unforeseen healthcare costs ‒ are in direct conflict with one another since they’re all coming out of the same pot of money. The way Ethan sees it, the crucial thing is “engaging the clients in dialogue and going through the process of separating the must-happen goals from the want-to-happen goals and also identifying what’s actually not important to them.”
                                        Come up with an individual strategy for each goal. Each goal has a different value to the client, a different timeline, and different requirements, so this is the cornerstone of goals-based wealth management.
                                        Finally, synthesize. Connect each goal to a comprehensive investment strategy and decide on the appropriate asset allocation.
                                        Hint: Ethan emphasizes that the way RGF uses goal-based wealth management is just one possible iteration of the strategy, and he recommends researching other ways people have used it. Reach out to advisors who are using goal-based planning and learn from their experience.
                                        Getting your clients excited about goal-based planning
                                        It might seem daunting to have to retrain your clients to think goals-based. However, it’s a lot easier than you would think with these two tips from Ethan:
                                        Have a clear, well-designed visual to make it intuitive for clients. Help your clients understand how the purpose connects to the strategy. You can see an example of what Ethan’s clients’ dashboard looks like here.
                                        Do this in a repetitive fashion to keep it consistent and help them get used to that way of thinking.
                                        For more from Ethan, make sure you check out the full episode ‒ we hope you enjoy it. To make sure you never miss an episode, subscribe to the show on iTunes or Stitcher, and sign up below so you get an email every time a new episode goes live.
                                        38 min
                                      5. 006: How to compete and win in the Canadian HNW segment

                                        In order to succeed in the financial advisory field, you need to be able to identify your own niche and keep abreast of larger trends in your field and how they might affect you. Today’s guest is an authority in the financial planning industry who understands the importance of clearly defining your own niche and scaling your firm using technology.

                                        Jason Pereira is a Partner and Senior Financial Consultant with Woodgate Financial Inc., which manages $200 million AUM across 180 families with three partners and four staff. He is a graduate of the Schulich School of Business' MBA program where he now teaches classes in Financial Planning. Jason holds an MBA, CFA, CFP, and RFP, among other designations. He has won and been named as a finalist for several industry awards and is Canada's only two-time winner of the PlanPlus Global Financial Planning Awards.

                                        Listen to the episode to hear Jason’s thoughts on finding your niche, using technology in your financial advisory practice, and understanding trends within the global financial advisory field.

                                        Topics Discussed in this Episode:

                                        •      Jason’s five-meeting process for new clients, and what happens during each meeting
                                        •      Jason’s views on how to compete with larger, established firms
                                        •      How Woodgate Financial arrived at their niche
                                        •      How to increase the value of the financial plan for clients
                                        •      Woodgate’s pricing structure and how it was arrived at
                                        •      The importance of being upfront about fees
                                        •      The potential benefits of capping fees
                                        •      Knowing when to partner with other professionals and say no to projects outside your niche
                                        •      Tools and technology that can be used for scaling the practice
                                        •      How the cost of automating processes can be outweighed by the efficiency gains
                                        •      How to optimize a financial planning office
                                        •      Jason’s advice for financial advisors getting started in the business today
                                        •      Why monthly fee-based planning is the financial advisory trend of the future, and what that model looks like
                                        •      How trends in the Canadian financial planning industry stack up against global trends in the field
                                        •      Jason’s new podcast, Fintech Impact
                                        • Links:

                                          Jason Pereira

                                          Woodgate Financial Inc.

                                          Jason's Fintech Impact Podcast

                                          Squarespace

                                          ScheduleOnce

                                          G Suite

                                          Office 365

                                          Salesforce

                                          Slack

                                          RingCentral

                                          PreciseFP

                                          Stripe

                                          Life Design Analysis

                                          FinaMetrica Risk Profiling

                                          Humi HR

                                          Collage

                                          Xero

                                          Fathom

                                          Survey Monkey

                                          Mailchimp

                                          Croesus

                                          Morningstar

                                          Quotes by Jason:

                                          “The same way you take on any adversary that has more resources than you do. You don’t attack them head-on; you attack them in blind spots.”

                                          “Being a good entrepreneur is knowing when to say no. And that’s a challenge.”

                                          “There’s a tremendous amount of background work and tools that we develop to take a lot of complexity and reduce it down to simplicity, and deliver it in an easily digestible way.”

                                          We’re sure you don’t want to miss any nuggets of wisdom from Jason, so make sure you listen to the full episode. However, below we’ve given our quick take on three ideas that we thought you would find the most interesting and valuable:

                                          • Competing with larger financial advising firms
                                          • Saying no to projects outside of your niche
                                          • Optimizing your practice by automating processes and bringing in new tools
                                          • For more on how to identify your niche, Woodgate’s fee structure, tips for starting out as a new advisor, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.

                                            Competing with larger firms

                                            Large banks have way more resources than you do to dominate in their field, and there’s not much you can do to beat them at their own game. In fact, the worst thing you can do is to try to compete with them directly.

                                            Instead, according to Jason, “you don’t attack them head-on; you attack them in blind spots.”

                                            This means:

                                            • Identifying their weak points
                                            • Finding your own niche within that space.
                                            • The biggest blind spot Jason has noticed among the big banks is that they focus almost exclusively on investments.

                                              They tack on financial planning for free, but that just goes to show how little value they place on it. It’s often just a box to tick because clients ask for it. If there’s ever a conflict between the plan and something the investment advisor suggests, the plan tends to falls by the wayside.

                                              Luckily for you, many folks seeking out a financial planner aren’t looking to squeeze as much as they can out of the market. Instead, they need help with lifelong planning for their finances. Planners like Jason have positioned themselves as fundamentally different from the big banks by prioritizing financial planning and looking at the whole picture. That’s where you can find the best opportunities and truly give clients the service they’re looking for.

                                              When (and how) to say no to projects outside your niche

                                              As you grow your practice, you may be tempted to grow your business by adopting additional models and expanding your offerings. But where should you draw the line?

                                              Jason admits it’s a challenge, but “being a good entrepreneur is knowing when to say no.” Here’s how:

                                              • Know what the core of your business is and be able to articulate it to others.
                                              • Have enough of an understanding in other areas that you know when you’re out of your depth and need to bring in an expert you have a relationship with.
                                              • Develop a network of professionals (like accountants and lawyers) with whom you can collaborate when needed.
                                              • Jason considers his firm as specializing in financial planning and having general knowledge in just about everything else, and he’s able to use that knowledge to direct prospects who fall outside his niche to the right person.

                                                Tip: Jason’s goal is to work with clients who are a great fit for his business. Don’t turn away potential clients who would be wonderful to work with just because they don’t fit every single one of your criteria.

                                                Deciding when to bring in new tools to optimize your firm

                                                When you listen the episode, you’ll hear Jason mention about two dozen tools that he uses for everything from communication to preparing presentations to accounting. Thinking about learning to use all of these tools (not to mention paying for all of them!) may be enough to make your head spin.

                                                However, they can help you optimize your firm by addressing your biggest pain points. Here’s why technology can be a huge benefit to your business:

                                                 

                                                • They save money by saving time: Many planners think they can save time by transferring their annoying and monotonous tasks to their assistants. Big mistake! As Jason puts it, if you do this, “you’re not solving the problem; you’re transferring the problem.”
                                                • Your staff are your biggest investment, so focus their time on high-value activities by using comparatively low-cost tools to help with the most time-consuming tasks. Most of the tools Jason uses cost under $1,000 annually, but each one more than makes up for its cost in time savings.

                                                  For example, one of Jason’s staff members was spending nearly 70% of her time booking, rebooking, and confirming meeting times. With ScheduleOnce, a booking tool that automated that process, he estimates they got that time down to 20%. Suddenly, she had half of her day back that she could now spend on more productive tasks, drastically improving the firm’s efficiency.

                                                   

                                                  • They keep employees satisfied and engaged: You hired your employees for their communication, organization, and technical abilities, not for their ability to do the same task over and over again. Respect them by letting them use those skills. Thinking back to Jason’s staff member, we bet she feels a lot more satisfied and engaged now that she’s using the full range of her skillset on valuable activities.
                                                  •  

                                                    • You don’t have to be an expert in every tool: You just need to understand the basics of the functions that are actually relevant to you and save you time.
                                                    •  

                                                      To decide whether it’s worthwhile bringing in a new tool, ask yourself these four questions:

                                                      1. How much does the tool cost?
                                                      2. How much time does it cost me or a staff member to do the task that the tool will help with?
                                                      3. How much is that time worth?
                                                      4. How much time (and therefore money) will be saved using this tool?
                                                      5. Most of the time, the answer will be obvious and you’ll have peace of mind knowing you’re optimizing your resources.

                                                        Hint: If you’re new to the industry or your firm has been fairly low-tech so far, don’t worry about purchasing or subscribing to multiple tools at once. Try them out one at a time, evaluate how they’re working for you, and bring in more as the need arises.

                                                        We hope you enjoyed Episode 6 of Growing Your Financial Advisory Practice Podcast. For more from Jason, check out his own newly-launched podcast called Fintech Impact.

                                                        Also, don’t forget to sign up below to get new episode notifications straight to your inbox, and subscribe to the podcast on iTunes or Stitcher.

                                                        1 hr 12 min
                                                      6. 006: How to compete and win in the Canadian HNW segment
                                                        In order to succeed in the financial advisory field, you need to be able to identify your own niche and keep abreast of larger trends in your field and how they might affect you. Today’s guest is an authority in the financial planning industry who understands the importance of clearly defining your own niche and scaling your firm using technology.
                                                        Jason Pereira is a Partner and Senior Financial Consultant with Woodgate Financial Inc., which manages $200 million AUM across 180 families with three partners and four staff. He is a graduate of the Schulich School of Business' MBA program where he now teaches classes in Financial Planning. Jason holds an MBA, CFA, CFP, and RFP, among other designations. He has won and been named as a finalist for several industry awards and is Canada's only two-time winner of the PlanPlus Global Financial Planning Awards.
                                                        Listen to the episode to hear Jason’s thoughts on finding your niche, using technology in your financial advisory practice, and understanding trends within the global financial advisory field.
                                                        Topics Discussed in this Episode:
                                                             Jason’s five-meeting process for new clients, and what happens during each meeting
                                                             Jason’s views on how to compete with larger, established firms
                                                             How Woodgate Financial arrived at their niche
                                                             How to increase the value of the financial plan for clients
                                                             Woodgate’s pricing structure and how it was arrived at
                                                             The importance of being upfront about fees
                                                             The potential benefits of capping fees
                                                             Knowing when to partner with other professionals and say no to projects outside your niche
                                                             Tools and technology that can be used for scaling the practice
                                                             How the cost of automating processes can be outweighed by the efficiency gains
                                                             How to optimize a financial planning office
                                                             Jason’s advice for financial advisors getting started in the business today
                                                             Why monthly fee-based planning is the financial advisory trend of the future, and what that model looks like
                                                             How trends in the Canadian financial planning industry stack up against global trends in the field
                                                             Jason’s new podcast, Fintech Impact
                                                        Links:
                                                        Jason Pereira
                                                        Woodgate Financial Inc.
                                                        Jason's Fintech Impact Podcast
                                                        Squarespace
                                                        ScheduleOnce
                                                        G Suite
                                                        Office 365
                                                        Salesforce
                                                        Slack
                                                        RingCentral
                                                        PreciseFP
                                                        Stripe
                                                        Life Design Analysis
                                                        FinaMetrica Risk Profiling
                                                        Humi HR
                                                        Collage
                                                        Xero
                                                        Fathom
                                                        Survey Monkey
                                                        Mailchimp
                                                        Croesus
                                                        Morningstar
                                                        Quotes by Jason:
                                                        “The same way you take on any adversary that has more resources than you do. You don’t attack them head-on; you attack them in blind spots.”
                                                        “Being a good entrepreneur is knowing when to say no. And that’s a challenge.”
                                                        “There’s a tremendous amount of background work and tools that we develop to take a lot of complexity and reduce it down to simplicity, and deliver it in an easily digestible way.”
                                                        We’re sure you don’t want to miss any nuggets of wisdom from Jason, so make sure you listen to the full episode. However, below we’ve given our quick take on three ideas that we thought you would find the most interesting and valuable:
                                                        Competing with larger financial advising firms
                                                        Saying no to projects outside of your niche
                                                        Optimizing your practice by automating processes and bringing in new tools
                                                        For more on how to identify your niche, Woodgate’s fee structure, tips for starting out as a new advisor, and more, listen to the full episode through the link above or find it on iTunes or Stitcher.
                                                        Competing with larger firms
                                                        Large banks have way more resources than you do to dominate in their field, and there’s not much you can do to beat them at their own game. In fact, the worst thing you can do is to try to compete with them directly.
                                                        Instead, according to Jason, “you don’t attack them head-on; you attack them in blind spots.”
                                                        This means:
                                                        Identifying their weak points
                                                        Finding your own niche within that space.
                                                        The biggest blind spot Jason has noticed among the big banks is that they focus almost exclusively on investments.
                                                        They tack on financial planning for free, but that just goes to show how little value they place on it. It’s often just a box to tick because clients ask for it. If there’s ever a conflict between the plan and something the investment advisor suggests, the plan tends to falls by the wayside.
                                                        Luckily for you, many folks seeking out a financial planner aren’t looking to squeeze as much as they can out of the market. Instead, they need help with lifelong planning for their finances. Planners like Jason have positioned themselves as fundamentally different from the big banks by prioritizing financial planning and looking at the whole picture. That’s where you can find the best opportunities and truly give clients the service they’re looking for.
                                                        When (and how) to say no to projects outside your niche
                                                        As you grow your practice, you may be tempted to grow your business by adopting additional models and expanding your offerings. But where should you draw the line?
                                                        Jason admits it’s a challenge, but “being a good entrepreneur is knowing when to say no.” Here’s how:
                                                        Know what the core of your business is and be able to articulate it to others.
                                                        Have enough of an understanding in other areas that you know when you’re out of your depth and need to bring in an expert you have a relationship with.
                                                        Develop a network of professionals (like accountants and lawyers) with whom you can collaborate when needed.
                                                        Jason considers his firm as specializing in financial planning and having general knowledge in just about everything else, and he’s able to use that knowledge to direct prospects who fall outside his niche to the right person.
                                                        Tip: Jason’s goal is to work with clients who are a great fit for his business. Don’t turn away potential clients who would be wonderful to work with just because they don’t fit every single one of your criteria.
                                                        Deciding when to bring in new tools to optimize your firm
                                                        When you listen the episode, you’ll hear Jason mention about two dozen tools that he uses for everything from communication to preparing presentations to accounting. Thinking about learning to use all of these tools (not to mention paying for all of them!) may be enough to make your head spin.
                                                        However, they can help you optimize your firm by addressing your biggest pain points. Here’s why technology can be a huge benefit to your business:
                                                         
                                                        They save money by saving time: Many planners think they can save time by transferring their annoying and monotonous tasks to their assistants. Big mistake! As Jason puts it, if you do this, “you’re not solving the problem; you’re transferring the problem.”
                                                        Your staff are your biggest investment, so focus their time on high-value activities by using comparatively low-cost tools to help with the most time-consuming tasks. Most of the tools Jason uses cost under $1,000 annually, but each one more than makes up for its cost in time savings.
                                                        For example, one of Jason’s staff members was spending nearly 70% of her time booking, rebooking, and confirming meeting times. With ScheduleOnce, a booking tool that automated that process, he estimates they got that time down to 20%. Suddenly, she had half of her day back that she could now spend on more productive tasks, drastically improving the firm’s efficiency.
                                                         
                                                        They keep employees satisfied and engaged: You hired your employees for their communication, organization, and technical abilities, not for their ability to do the same task over and over again. Respect them by letting them use those skills. Thinking back to Jason’s staff member, we bet she feels a lot more satisfied and engaged now that she’s using the full range of her skillset on valuable activities.
                                                         
                                                        You don’t have to be an expert in every tool: You just need to understand the basics of the functions that are actually relevant to you and save you time.
                                                         
                                                        To decide whether it’s worthwhile bringing in a new tool, ask yourself these four questions:
                                                        How much does the tool cost?
                                                        How much time does it cost me or a staff member to do the task that the tool will help with?
                                                        How much is that time worth?
                                                        How much time (and therefore money) will be saved using this tool?
                                                        Most of the time, the answer will be obvious and you’ll have peace of mind knowing you’re optimizing your resources.
                                                        Hint: If you’re new to the industry or your firm has been fairly low-tech so far, don’t worry about purchasing or subscribing to multiple tools at once. Try them out one at a time, evaluate how they’re working for you, and bring in more as the need arises.
                                                        We hope you enjoyed Episode 6 of Growing Your Financial Advisory Practice Podcast. For more from Jason, check out his own newly-launched podcast called Fintech Impact.
                                                        Also, don’t forget to sign up below to get new episode notifications straight to your inbox, and subscribe to the podcast on iTunes or Stitcher.
                                                        1 hr 12 min
                                                      7. 005: Predictably Growing Your Practice With Systems, Tools, and Referrals

                                                        We’ve talked about creating an advice-centric practice, articulating the value of financial advice, pricing and structuring your services, and conducting your first client meeting. Now it’s time to think about how you can use systems, tools, and referrals to predictably grow your practice.

                                                        In the conclusion of my five-part series with John Page, Chairman and Chief Adjudicator of the PlanPlus Global Financial Planning Awards, we’ll be talking in-depth about the tools that you need to grow your practice. Listen in to hear John’s insights about how you can predictably grow your financial advisory practice.

                                                        Topics Discussed in This Episode:

                                                        • How to track clients from prospect to engagement to first plan to review
                                                        • What happens after the first meeting with a client
                                                        • Why you should avoid making recommendations until you’ve established yourself as the client’s primary financial advisor
                                                        • How advisors can generate referrals consistently
                                                        • How an advisor can provide clients with an opportunity to make a referral
                                                        • John’s preferred tools for his own practice
                                                        • The importance of an action plan
                                                        • 
John’s coaching program for advisors, including a new upcoming class
                                                        • Links:

                                                          Email John Page at: [email protected]

                                                          John Page on LinkedIn

                                                          Quotes by John:

                                                          “I treat them as a client immediately, as soon as they declare that they are, by signing an engagement agreement, and then eventually they start acting like clients.”

                                                          “I know some advisors that get a steady stream of referrals and they never ask anyone, but it’s because of the process they’re using.”

                                                          “The reason they feel pretty good is because of the quality of the plan.”

                                                          John has talked a lot about process and systems throughout this series, and there’s no exception when it comes to predictably growing your practice. We’ll start today where we left off last episode: right after that first client meeting.

                                                          The initial assessment and evaluation

                                                          As we mentioned in Episode 4: Conducting Your First Client Meeting in a Way to Maximize Conversions, the next step after learning about a prospect’s values, goals, and financial situation is creating an initial assessment and evaluation. This gives the clients a long-term overview of where their current financial situation and habits will lead them.

                                                          People often aren’t too happy with what they see, so they’re motivated to engage you as their financial advisor to help them improve their situation.

                                                          Resisting the urge to make recommendations too early

                                                          Before you get into recommendations, however, you need to solicit commitment from the client. You want to make sure they’re engaging you as their primary financial advisor, which means they commit to talking to you before making any major decisions with financial implications.

                                                          Why do you need the commitment before getting started on recommendations?

                                                          John illustrates with an example: You have an initial meeting with a prospect, someone with a large portfolio. You do a great job of explaining how your services compare to the advising or portfolio management the prospect currently has, and based on the prospect’s excitement, you figure you can get started working on recommendations. The client seems interested, but then politely says those dreaded words: “I’d like to think this over.”

                                                          Has that ever happened to you?

                                                          If this happens a lot, you’re missing the hook: the commitment before you put all that work in. So how do you guarantee commitment from the client?

                                                          The one question you can ask to establish yourself as the client’s primary financial advisor

                                                          Hint: it’s not “Would you like to engage me as your primary financial advisor?”

                                                          That’s just not persuasive. Instead, you want to make sure you review everything you have done and can do for the client ‒ that’s why they’ll be committing to you. Remind them that you’ve worked to understand their objectives and that you will come up with a plan to help the client meet them.

                                                          John has the perfect wording that makes it easy for a prospect to commit to becoming your client. He suggests asking the following:

                                                          “Based on our conversation and some of the client work we’ve shown you, is there any reason you can think of that you wouldn’t want to engage us as your primary financial advisor?”

                                                          Brilliant, right?

                                                          Once they’ve committed, the magic happens. The client doesn’t have to move all their money over to you right away, but likely they’ll want to, especially by the end of the second meeting. As John puts it, “I treat them as a client immediately, as soon as they declare that they are, by signing an engagement agreement, and then eventually they start acting like clients.”

                                                          Generating consistent referrals

                                                          Once you’ve engaged your clients, they are your best bet for growing your business; nothing beats good word of mouth.

                                                          Unsurprisingly, John champions a systematic approach to referrals. He says, “I know some [advisors] that get a steady stream of referrals and they never ask anyone, but it’s because of the process they’re using.” In fact, John estimates that he’s gotten about one referral per client annually ‒ that’s the potential to double the business in a year!

                                                          The key is creating the opportunity for clients to refer you. You can do that through what John calls quality assurance.

                                                          Here are his steps: 

                                                          1. Laying the groundwork: Way back during your initial assessment meeting, before they even engage you, let the client know that you’ll do an initial assessment for anyone they refer to you. This already gets them thinking about people in their lives who may benefit from your services.
                                                          2.  Creating the questionnaire: Write a questionnaire that asks clients to rate how you’re doing on a scale or 1 to 5 or 1 to 10. 
                                                          3. Essentially, you ask how the client feels about various aspects of your services so far, like response time and feeling listened to. Then, put the following two questions at the bottom:

                                                            • Would you feel confident recommending our firm to a friend? More than likely, the client will say yes. 
                                                              • Would you feel comfortable serving as a reference for our service? This question may even be easier to say yes to as it’s just a matter of having their name and phone number on a list in case prospective clients want to speak to a reference.
                                                              • 3.  Ask for a name: Later on, preferably during your first sit-down review with the client, bring up the questionnaire and ask whether they had someone specific in mind for a referral. The trick is not to push or make them feel guilty if they don’t have anyone in mind or don’t want to refer you just yet. They should want to refer you based on the merits of the work you’ve done for them and the relationship you’ve formed.

                                                                As John puts it, by this point you should have made the client feel great about your services. And of course, “The reason they feel pretty good is because of the quality of the plan.”

                                                                Tip: Have your first review meeting relatively early in the process so you can address any hiccups before they become real problems. John recommends having one 90-100 days after engaging the client.

                                                                4.  Don’t stop with the name: Instead, create a standard letter that you can plug your client’s name into and send to the prospect.

                                                                Tip: Before mailing the letter to the referral, first send it to your client and ask them to handwrite a quick note on the bottom. It can be just a few words ‒ something like “John’s a great guy. Hope you’ll like working with him!” This makes the referral that much more personal.

                                                                Of course, it’s important to reiterate that you don’t want to push your client and risk damaging the trusting relationship you’re working so hard to develop and maintain. When it comes to referrals, your work should speak for itself, and they should genuinely want to share your great services with their friends and family.

                                                                What if I don’t want their referral?

                                                                Sometimes your client will provide you with what John calls a “down referral” ‒ a referral to someone who may not be profitable for you to work with. In fact, you may often come across couples wanting to refer you to their child who doesn’t have a lot of money. Should you still help them out?

                                                                Definitely. If you have the chance to make a relationship with the whole family, take the opportunity. Later in the children’s lives, you’ll want them to feel comfortable working with you and trust that you’re someone they can call and ask for advice anytime.

                                                                That’s not to say that you need to offer your full gamut of services to a client’s child just because they asked. If you feel an associate could take their case or you can refer a robo-advisor, that’s usually plenty.

                                                                The two tools you can’t live without

                                                                Now that you know how to grow your business through consistent referrals, let’s talk a bit about some of the tools that will make everything run smoothly. Strangely, a lot of advisors go without the two most important ones, but we want to show you why you should consider using them.

                                                                • CRM: A dedicated tool for client relationship management is crucial to help you track the lifecycle of your clients and collect their information. You can see prospects all the way through the engagement process, and then keep track of where they’re at in terms of reaching their goals.
                                                                • Just as important is the fact that a good CRM keeps you on top of recommendations and follow-ups by sending automatic reminders when you need them.

                                                                  It can be as simple or as complex as you like; these tools are starting to get really impressive. John’s actually testing a product right now that can search information from clients’ public social media profiles and pull it directly into their files! It’s called FullContact, and you can find out more about it here.

                                                                  Tip: You need to know when to contact clients, but they should be in the know, too. In the initial plan, include a calendar that indicates when you’ll be checking in with them over the course of the year so they can expect to hear from you (or your associate). 

                                                                  • Financial planning software: Many advisors just use Excel as their financial planning software. This can work, but the problem is that it’s very easy to make a mistake when building a spreadsheet rife with complicated formulas.
                                                                  • Factor in things like changing tax laws, and you can see why trying to create your own software can be a nightmare. Most commercial programs will let you make tax updates with the touch of a button, or do this automatically for you.

                                                                    Some of the best-known ones out there include FPS 2000 from CCH, Naviplan, VisionWorks, and of course, Snap Projections. Some, like Plan Plus, are very comprehensive but harder to work with, while others like RazorPlan are a lot less sophisticated but simpler to use.

                                                                    The bottom line here is that there’s an entire industry dedicated to creating the best financial planning software, so don’t try to reinvent the wheel. Do your research to find a software you like using, but leave the software engineering to the pros and save your valuable time for helping your clients meet their financial goals.

                                                                    Focusing your effort where it matters: The action plan

                                                                    Some planners seem to think that their work is just plugging numbers into a financial plan, printing a report, and considering the work done. However, that’s just the easy part, and it’s often best left to an associate.

                                                                    In fact, when John trains advisors through the Wealth Enhancement Academy, he prefers to work with advisors who have associates to help with data input, so the advisor has time to focus on client relationships.

                                                                    If you have an associate, your work comes in on the action plan. This includes:

                                                                    • What you’re going to do for the client
                                                                    • When you’ll do it
                                                                    • Why it’s important
                                                                    • Who will do it (you or an associate)
                                                                    • This action plan would cover a year, and your client should be able to look at it anytime and feel comfortable knowing there’s a plan in place. The specific actions will be anything you need to do to help your client meet their goals; two big ones include repositioning their portfolio and transferring risk to an insurance company.

                                                                      Of course, you need to rerun the plan annually to account for factors like new objectives, changes in risk tolerance, additional children, and divorce.

                                                                      Tip: Show clients a comparison of the plan from the year before to demonstrate the progress they’re making. They need to see that your services are worth it!

                                                                      Interested in learning more from John?

                                                                      You can probably tell by now that John knows what he’s talking about and is passionate about helping financial advisors improve their practices. If you’ve found his insights valuable and are interested in learning more, we recommend you check out Wealth Enhancement Academy.

                                                                      John works with advisors who would consider themselves successful ‒ advisors who are smart enough to know they have flaws in their business and who see the value in being coached.

                                                                      To learn more about Wealth Enhancement Academy and how John can help you develop your practice, you can email him or find him on LinkedIn.

                                                                      We hope you enjoyed this last episode of our five-part series with John Page. You won’t want to miss any of the other great guests we have in our upcoming episodes, so make sure you subscribe to the show on iTunes and sign up below to get an email every time a new episode airs.

                                                                      50 min
                                                                    • 005: Predictably Growing Your Practice With Systems, Tools, and Referrals
                                                                      We’ve talked about creating an advice-centric practice, articulating the value of financial advice, pricing and structuring your services, and conducting your first client meeting. Now it’s time to think about how you can use systems, tools, and referrals to predictably grow your practice.
                                                                      In the conclusion of my five-part series with John Page, Chairman and Chief Adjudicator of the PlanPlus Global Financial Planning Awards, we’ll be talking in-depth about the tools that you need to grow your practice. Listen in to hear John’s insights about how you can predictably grow your financial advisory practice.
                                                                      Topics Discussed in This Episode:
                                                                      How to track clients from prospect to engagement to first plan to review
                                                                      What happens after the first meeting with a client
                                                                      Why you should avoid making recommendations until you’ve established yourself as the client’s primary financial advisor
                                                                      How advisors can generate referrals consistently
                                                                      How an advisor can provide clients with an opportunity to make a referral
                                                                      John’s preferred tools for his own practice
                                                                      The importance of an action plan
                                                                      
John’s coaching program for advisors, including a new upcoming class
                                                                      Links:
                                                                      Email John Page at: [email protected]
                                                                      John Page on LinkedIn
                                                                      Quotes by John:
                                                                      “I treat them as a client immediately, as soon as they declare that they are, by signing an engagement agreement, and then eventually they start acting like clients.”
                                                                      “I know some advisors that get a steady stream of referrals and they never ask anyone, but it’s because of the process they’re using.”
                                                                      “The reason they feel pretty good is because of the quality of the plan.”
                                                                      John has talked a lot about process and systems throughout this series, and there’s no exception when it comes to predictably growing your practice. We’ll start today where we left off last episode: right after that first client meeting.
                                                                      The initial assessment and evaluation
                                                                      As we mentioned in Episode 4: Conducting Your First Client Meeting in a Way to Maximize Conversions, the next step after learning about a prospect’s values, goals, and financial situation is creating an initial assessment and evaluation. This gives the clients a long-term overview of where their current financial situation and habits will lead them.
                                                                      People often aren’t too happy with what they see, so they’re motivated to engage you as their financial advisor to help them improve their situation.
                                                                      Resisting the urge to make recommendations too early
                                                                      Before you get into recommendations, however, you need to solicit commitment from the client. You want to make sure they’re engaging you as their primary financial advisor, which means they commit to talking to you before making any major decisions with financial implications.
                                                                      Why do you need the commitment before getting started on recommendations?
                                                                      John illustrates with an example: You have an initial meeting with a prospect, someone with a large portfolio. You do a great job of explaining how your services compare to the advising or portfolio management the prospect currently has, and based on the prospect’s excitement, you figure you can get started working on recommendations. The client seems interested, but then politely says those dreaded words: “I’d like to think this over.”
                                                                      Has that ever happened to you?
                                                                      If this happens a lot, you’re missing the hook: the commitment before you put all that work in. So how do you guarantee commitment from the client?
                                                                      The one question you can ask to establish yourself as the client’s primary financial advisor
                                                                      Hint: it’s not “Would you like to engage me as your primary financial advisor?”
                                                                      That’s just not persuasive. Instead, you want to make sure you review everything you have done and can do for the client ‒ that’s why they’ll be committing to you. Remind them that you’ve worked to understand their objectives and that you will come up with a plan to help the client meet them.
                                                                      John has the perfect wording that makes it easy for a prospect to commit to becoming your client. He suggests asking the following:
                                                                      “Based on our conversation and some of the client work we’ve shown you, is there any reason you can think of that you wouldn’t want to engage us as your primary financial advisor?”
                                                                      Brilliant, right?
                                                                      Once they’ve committed, the magic happens. The client doesn’t have to move all their money over to you right away, but likely they’ll want to, especially by the end of the second meeting. As John puts it, “I treat them as a client immediately, as soon as they declare that they are, by signing an engagement agreement, and then eventually they start acting like clients.”
                                                                      Generating consistent referrals
                                                                      Once you’ve engaged your clients, they are your best bet for growing your business; nothing beats good word of mouth.
                                                                      Unsurprisingly, John champions a systematic approach to referrals. He says, “I know some [advisors] that get a steady stream of referrals and they never ask anyone, but it’s because of the process they’re using.” In fact, John estimates that he’s gotten about one referral per client annually ‒ that’s the potential to double the business in a year!
                                                                      The key is creating the opportunity for clients to refer you. You can do that through what John calls quality assurance.
                                                                      Here are his steps: 
                                                                      Laying the groundwork: Way back during your initial assessment meeting, before they even engage you, let the client know that you’ll do an initial assessment for anyone they refer to you. This already gets them thinking about people in their lives who may benefit from your services.
                                                                       Creating the questionnaire: Write a questionnaire that asks clients to rate how you’re doing on a scale or 1 to 5 or 1 to 10. 
                                                                      Essentially, you ask how the client feels about various aspects of your services so far, like response time and feeling listened to. Then, put the following two questions at the bottom:
                                                                      Would you feel confident recommending our firm to a friend? More than likely, the client will say yes. 
                                                                      Would you feel comfortable serving as a reference for our service? This question may even be easier to say yes to as it’s just a matter of having their name and phone number on a list in case prospective clients want to speak to a reference.
                                                                      3.  Ask for a name: Later on, preferably during your first sit-down review with the client, bring up the questionnaire and ask whether they had someone specific in mind for a referral. The trick is not to push or make them feel guilty if they don’t have anyone in mind or don’t want to refer you just yet. They should want to refer you based on the merits of the work you’ve done for them and the relationship you’ve formed.
                                                                      As John puts it, by this point you should have made the client feel great about your services. And of course, “The reason they feel pretty good is because of the quality of the plan.”
                                                                      Tip: Have your first review meeting relatively early in the process so you can address any hiccups before they become real problems. John recommends having one 90-100 days after engaging the client.
                                                                      4.  Don’t stop with the name: Instead, create a standard letter that you can plug your client’s name into and send to the prospect.
                                                                      Tip: Before mailing the letter to the referral, first send it to your client and ask them to handwrite a quick note on the bottom. It can be just a few words ‒ something like “John’s a great guy. Hope you’ll like working with him!” This makes the referral that much more personal.
                                                                      Of course, it’s important to reiterate that you don’t want to push your client and risk damaging the trusting relationship you’re working so hard to develop and maintain. When it comes to referrals, your work should speak for itself, and they should genuinely want to share your great services with their friends and family.
                                                                      What if I don’t want their referral?
                                                                      Sometimes your client will provide you with what John calls a “down referral” ‒ a referral to someone who may not be profitable for you to work with. In fact, you may often come across couples wanting to refer you to their child who doesn’t have a lot of money. Should you still help them out?
                                                                      Definitely. If you have the chance to make a relationship with the whole family, take the opportunity. Later in the children’s lives, you’ll want them to feel comfortable working with you and trust that you’re someone they can call and ask for advice anytime.
                                                                      That’s not to say that you need to offer your full gamut of services to a client’s child just because they asked. If you feel an associate could take their case or you can refer a robo-advisor, that’s usually plenty.
                                                                      The two tools you can’t live without
                                                                      Now that you know how to grow your business through consistent referrals, let’s talk a bit about some of the tools that will make everything run smoothly. Strangely, a lot of advisors go without the two most important ones, but we want to show you why you should consider using them.
                                                                      CRM: A dedicated tool for client relationship management is crucial to help you track the lifecycle of your clients and collect their information. You can see prospects all the way through the engagement process, and then keep track of where they’re at in terms of reaching their goals.
                                                                      Just as important is the fact that a good CRM keeps you on top of recommendations and follow-ups by sending automatic reminders when you need them.
                                                                      It can be as simple or as complex as you like; these tools are starting to get really impressive. John’s actually testing a product right now that can search information from clients’ public social media profiles and pull it directly into their files! It’s called FullContact, and you can find out more about it here.
                                                                      Tip: You need to know when to contact clients, but they should be in the know, too. In the initial plan, include a calendar that indicates when you’ll be checking in with them over the course of the year so they can expect to hear from you (or your associate). 
                                                                      Financial planning software: Many advisors just use Excel as their financial planning software. This can work, but the problem is that it’s very easy to make a mistake when building a spreadsheet rife with complicated formulas.
                                                                      Factor in things like changing tax laws, and you can see why trying to create your own software can be a nightmare. Most commercial programs will let you make tax updates with the touch of a button, or do this automatically for you.
                                                                      Some of the best-known ones out there include FPS 2000 from CCH, Naviplan, VisionWorks, and of course, Snap Projections. Some, like Plan Plus, are very comprehensive but harder to work with, while others like RazorPlan are a lot less sophisticated but simpler to use.
                                                                      The bottom line here is that there’s an entire industry dedicated to creating the best financial planning software, so don’t try to reinvent the wheel. Do your research to find a software you like using, but leave the software engineering to the pros and save your valuable time for helping your clients meet their financial goals.
                                                                      Focusing your effort where it matters: The action plan
                                                                      Some planners seem to think that their work is just plugging numbers into a financial plan, printing a report, and considering the work done. However, that’s just the easy part, and it’s often best left to an associate.
                                                                      In fact, when John trains advisors through the Wealth Enhancement Academy, he prefers to work with advisors who have associates to help with data input, so the advisor has time to focus on client relationships.
                                                                      If you have an associate, your work comes in on the action plan. This includes:
                                                                      What you’re going to do for the client
                                                                      When you’ll do it
                                                                      Why it’s important
                                                                      Who will do it (you or an associate)
                                                                      This action plan would cover a year, and your client should be able to look at it anytime and feel comfortable knowing there’s a plan in place. The specific actions will be anything you need to do to help your client meet their goals; two big ones include repositioning their portfolio and transferring risk to an insurance company.
                                                                      Of course, you need to rerun the plan annually to account for factors like new objectives, changes in risk tolerance, additional children, and divorce.
                                                                      Tip: Show clients a comparison of the plan from the year before to demonstrate the progress they’re making. They need to see that your services are worth it!
                                                                      Interested in learning more from John?
                                                                      You can probably tell by now that John knows what he’s talking about and is passionate about helping financial advisors improve their practices. If you’ve found his insights valuable and are interested in learning more, we recommend you check out Wealth Enhancement Academy.
                                                                      John works with advisors who would consider themselves successful ‒ advisors who are smart enough to know they have flaws in their business and who see the value in being coached.
                                                                      To learn more about Wealth Enhancement Academy and how John can help you develop your practice, you can email him or find him on LinkedIn.
                                                                      We hope you enjoyed this last episode of our five-part series with John Page. You won’t want to miss any of the other great guests we have in our upcoming episodes, so make sure you subscribe to the show on iTunes and sign up below to get an email every time a new episode airs.
                                                                      50 min

                                                                    About Growing Your Financial Advisory Practice | Insights for Financial Advisors, Planners and Investment Managers

                                                                    From the publisher's feed

                                                                    If you're a financial advisor, planner and investment manager looking for tips, strategies, and insights that can help you grow your firm, this is the podcast for you. Tune in to the interviews with…