Download and listen-on-the-go to the 4th of 14 special episodes

What does it take to be the disruptor and not the disrupted? This series of special episodes provides clues. Scott and I are featuring our discussions about best-selling business books as well as our conversations with world-class business authors. (Links for Episodes 1 through 3 under Resources below).

This week we’re featuring our insights about three pairs of books that highlight and offer solutions to some of the paradoxes of innovation. We discuss pairs of best-selling business books in three themes: 

* Embracing the power of uncertainty: Superforecasting and Losing the Signal

* The mandate to grow beyond current success: The Innovator’s Dilemma and Disrupt Yourself

* Redefining our habits of competition and collaboration: Friend & Foe and The Power of Habit

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Pamela S. Harper is the Founding Partner and CEO of Business Advancement Inc., a strategic growth advisory firm based in Glen Rock, NJ. For more than 20 years, Pam has applied her gift for finding the hidden opportunities in every situation to helping clients in entrepreneurial, mid-market, and Fortune 500 companies across 30 industries create hundreds of millions of dollars of value in both top and bottom line growth.

Prior to founding BAI, Pam skyrocketed into the ranks of management by taking a progressive series of newly created organizational development positions is companies ranging from mid-market to Fortune 500 across multiple industries, all undergoing dramatic change and growth.

Pam has been quoted in, featured in, or written articles for prominent business media including Business Week, Investor’s Business Daily, Chiefexecutive.net, CEO.com and other major media. Her book, Preventing Strategic Gridlock, has been used as a text in universities around the world.

D. Scott Harper, Ph.D., is Sr. Partner with Business Advancement Inc. Throughout his career Scott has devoted himself to understanding why things work the way they do, and how to apply those insights to create new value. Scott helps clients sift through complexity and take full advantage of opportunities by discovering the hidden side of everything.

Before joining BAI in 2010, Scott held a succession of increasingly accountable innovation positions in the consumer healthcare industry. Since then, he has been published and quoted in prominent business media outlets including Chief Executive Magazine, CEO.com, CEO World Magazine, and the IndUS Business Journal.

Resources for This Episode

* Read about Superforecasting by Philip E. Tetlock & Dan Gardner

* Read about Losing the Signal by Jacquie McNish & Sean Silcoff

* Read about

Download and listen-on-the-go to the 3rd of 14 special episodes

What does it take to be the disruptor and not the disrupted? This series of special episodes provides clues. In these 14 episodes, Scott and I are featuring our discussions about best-selling business books as well as our conversations with world-class business authors.

This week we’re featuring our conversation with Judith E. Glaser about using the art and science of Conversational Intelligence® to strengthen the trust it takes to accelerate business outcomes.

Judith is Founder and CEO of Benchmark Communications, Inc., and Chairman and Co-Founder of the CreatingWe Institute. She is the world’s leading authority on Conversational Intelligence®, WE-centric Leadership, and Neuro-Innovation. She is a best-selling author of 7 business books including Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. (see bio below).

You’ll gain insights on:

* The paradox of trust building

* What you can do to boost trust in the first 90 days of a new position or initiative

* Two ideas you can immediately use to dramatically accelerate trust building in your company

*  PC download: Right Click, then select “Save file as”

* Mac download: Control-Click, then select “Save link as”

Jump to resource & download links for this episode

About Judith E. Glaser

Judith E. Glaser is the founder and CEO of Benchmark Communications, Inc. and Chairman and Co-Founder of the CreatingWe Institute. She is the world’s leading authority on Conversational Intelligence®, WE-centric Leadership, and Neuro-Innovation, and is a best-selling author of 7 business books including her newest best seller – Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.

In 2004 Judith was awarded Woman of the Year in New York City. Since 2006 she has been listed in as one of the top 10 consultants globally in the Excellence Top 100 Consultants and is considered one of the Top 100 Thought Leaders globally on the subject of leadership. In 2011, Judith was awarded the Drexel University Distinguished Alumni Award, and in 2006 she was inducted into the Temple University Gallery of Success.

Judith is frequently quoted on her revolutionary workplace approaches in The New York Times, The Wall Street Journal, Crain’s, Harvard Business Review, The Huffington Post, Entrepreneur Magazine, AMA World, etc. and is a contributing Editor for Executive Excellence Magazine. Read More about Judith E. Glaser

Resources for this Episode:

* Find out more about Judith E. Glaser’s books, Conversational Intelligence and Creating WE

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