In this episode of the NTV360 Podcast, Client Services Manager Maryeli Padilla sits down with Client Services Representative Molly Bohan to talk about what true growth looks like for franchisees — from the first days of onboarding to scaling into long-term success.

They dive into:

• Why community connections define success for so many franchisees
• The role of training and business planning in building a solid foundation
• How consistent check-ins and goal setting drive growth year after year
• The power of CRMs for managing relationships, streamlining operations, and knowing when it’s time to scale
• Practical tips for hiring, onboarding, and supporting new team members
• Real success stories of franchisees who leaned on Client Services to land big wins

Whether you’re just starting your NTV360 journey or looking to expand your business, this episode offers actionable advice, encouragement, and a reminder that you’re never building alone — the Client Services team is here every step of the way.

Find out how to become an NTV360 Franchise by reaching out to us on our website.

Follow NTV360 on social media.

• Website: NTV360.com
• LinkedIn:https://linkedin.com/company/ntv360
• Facebook: https://www.facebook.com/ntv360franchise/
• YouTube: https://www.youtube.com/@ntv360
• X:https://x.com/NTV360Franchise
• Instagram: https://www.instagram.com/ntv_360/

Credits:

• Hosted by: Maryeli Padilla
• Produced and Edited by: Jocelyn Smialek