What kind of experience, or type of person/VA should you hire to do onboarding for your agency?

How many onboarding sessions can they do a day, should youdo group sessions?

How can I make sure my clients are prepared?

These are some of the insights we aim to provide you in this conversation between Ryan, Founder of Growthable and Harry Manabit, leader of the Customer Success team at Growthable who's personally run over 1000 onboarding calls himself.

🎙️ New Podcast Episode Alert! 🎙️

Dive into the world of customer success and its profound impact on second order revenue in this exciting episode. Join your hosts as they sit down with two industry trailblazers, Shaun Clark and Sam Carlson, who bring a wealth of expertise to the table.

Discover how customer success goes beyond mere satisfaction, driving tangible growth through nurturing long-lasting client relationships. Shaun and Sam unravel strategies, real-life anecdotes, and innovative approaches that breathe life into the concept of second order revenue – the often underestimated power of consistent customer engagement.

Whether you're a seasoned agency owner or just starting your entrepreneurial journey, this podcast is a goldmine of insights. Learn how to transform initial sales into enduring partnerships, supercharging your revenue streams in the process.

Tune in for a thought-provoking conversation that will reshape your perception of customer success and its role in propelling businesses towards unprecedented success. Get ready to unlock the secrets behind Second Order Revenue through an enlightening exchange with industry pros Shaun Clark and Sam Carlson. Subscribe now and never miss an episode! 🚀🔥

Welcome to the latest episode! In this captivating interview, we dive deep into the world of SaaS success with two dynamic entrepreneurs from Atlanta, Shaun Greenway and Javier Valasquez. Together, they have forged an exceptional partnership, leading the charge as visionaries in their latest venture, LeadDragon.io, and its groundbreaking offshoot, Formwise.ai.

Shaun Greenway, the visionary behind LeadDragon.io, brings an unparalleled passion for innovation, fueled by his relentless pursuit of excellence. Throughout the conversation, we unravel the extraordinary journey of building LeadDragon.io, delving into Shaun's experiences, the challenges he faced, and the key lessons he learned along the way.

Meanwhile, Javier Valasquez's role as the integrator cannot be underestimated. Drawing from his innate ability to connect the dots, Javier's expertise in seamlessly aligning ideas with execution has been the driving force behind their impressive string of awards and accolades. Together, they emphasize the vital significance of combining these distinct personality types for triumph in the realm of business.

Join us as we explore the heights of their SaaS accomplishments, from celebrating countless triumphs to weathering the storms of 100 onboarding calls. Amidst their relentless pursuit of excellence, one thing remains constant – their unwavering belief in the power of collaboration and adaptability.

But that's not all! Shaun and Javier have something new up their sleeves. Introducing Formwise.ai, their latest brainchild, which utilizes cutting-edge AI to streamline data input and revolutionize agency operations. As they share their passion for this innovative solution, we get an exclusive peek into the genesis of Formwise.ai and its potential to transform the industry.

Throughout this captivating conversation, we uncover the secrets to their thriving partnership, their boundless entrepreneurial spirit, and the magic that happens when vision meets execution. Whether you're an aspiring entrepreneur, a business aficionado, or simply seeking inspiration, this episode promises to leave you motivated and enlightened.

Tune in now and be ready to embark on a journey of visionary brilliance and integrative mastery with Shaun Greenway and Javier Valasquez. The world of SaaS has never looked more promising!

In this episode, I had the pleasure of interviewing Jackson Chen, the founder of ACR365, a fitness-focused SaaS company with a strong customer base of over 180 clients from all around the world. We dived deep into Jackson's journey as an entrepreneur and how he built his business from scratch.

Jackson talked about his initial struggles in the fitness industry and how he identified the gaps in the market that inspired him to start ACR365. He explained how his company is different from the traditional gym management software and how they have leveraged HighLevel's platform to create a unique fitness management tool that caters to the needs of gym owners, trainers, and members.

We also discussed the challenges of starting a SaaS business and how Jackson overcame them. He shared his experience of building a strong customer base and maintaining long-term relationships with clients. Jackson also revealed some of his key strategies for marketing and customer acquisition that helped him scale his business quickly.

Throughout the interview, Jackson provided valuable insights into the fitness industry and the future of SaaS companies in this space. He discussed the importance of innovation and staying ahead of the competition in the ever-evolving market. Overall, this episode is a must-listen for anyone interested in entrepreneurship, SaaS businesses, or the fitness industry and how to use GoHighLevel to make moves in this space.

Join Liam Price, founder of Music School Growth Formula and a successful digital agency, as he shares his inspiring story of leaving his music teaching job, writing a book, and moving to Lithuania to be with his wife. Liam will also discuss how he used his experience and expertise to build and scale his own agency using GoHighLevel, a powerful software platform that helps him serve his clients globally.

In each episode, Liam shares his insights and strategies for using GoHighLevel to automate workflows, manage clients, and generate leads for his agency and MSGF product. He also provides tips for creating a successful online business in the digital age, drawing upon his own journey from music teacher to successful entrepreneur.

Whether you're interested in starting your own digital agency, looking to automate your workflows, or simply want to learn from one of the best in the business, this podcast is for you. Tune in to hear Liam's inspiring story and discover how you can use GoHighLevel to take your business to the next level.

I caught up with CEO and co-founder of HighLevel, Shaun Clark for the first time this year. We talked about SaaS mode and the feature set they're building out, a look ahead at whats coming and why, and what the succesful SaaS agencies are doing to get 100 accounts and beyond.

In this episode, we bring you a special meetup of new individuals who have just joined my GoHighLevel affiliate program. During the meetup, we discussed our goals for the year, delved into the SaaS business model, and shared strategies for success. In addition, we also took the time to introduce ourselves and get to know one another better. Whether you're new to the GoHighLevel a seasoned pro, this episode is packed with valuable insights and inspiration to help you take your business to the next level. Tune in now to join the conversation and start reaching your own goals with GoHighLevel!

I caught up with HighLevel co-founder Shaun Clark again to ask him about his experience being at the LevelUp Summit 22. talking about the community, dancing robots, and his experience being at the event in Dallas. We talked through the Q4 release, what some of thinking has been on some of the latest releases that are slated for Q4 and or Q1.

Recorded on 24th October 2022, the day of the annual HighLevel conference, LevelUp in Dallas, TX. 

I catch up with Joel Keddie of Rockstar Media and talk through all the early beta functionality that's been released, the findings we've made this week in our GoHighLevel instances (both on SaaS mode and other modes) and we speculate about what's going to be announced this week.

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