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Justin Kelsey, a seasoned mediator, collaborative attorney, and trainer, talks about the effective use of silence in Dispute Resolution. Justin walks us through the benefits of using active silence in mediation and collaborative process. This conversation is aimed at professional facilitators, but any conflict or dispute might benefit from the use of active silence.
By Patrice BrymnerJustin Kelsey, a seasoned mediator, collaborative attorney, and trainer, talks about the effective use of silence in Dispute Resolution. Justin walks us through the benefits of using active silence in mediation and collaborative process. This conversation is aimed at professional facilitators, but any conflict or dispute might benefit from the use of active silence.