How to build trust with business and your employees? What's the digital level of maturity of SNCB and how far did they go with becoming agile?

In this Leadership Deep Dive episode Guido Lemeire, CIO of SNCB (Belgian Train), talks with Hendrik Deckers about the internal and external strategy for the digital, challenges of the transportation system and the need to be flexible to customers needs. Guido explains how starting at level zero helped him when he joined in 2018 and what he achieved since then:

SAP implementation in 2018

Built full cloud infrastructure and a data center

Migration of 500 applications completed in June 2020 requirements

Doing "the full transition without losing one employee

We want to be trusted", says Guido and explains why communication is really the key.