In this week’s Mailbag:

• Kylee wants to know—what’s the right etiquette for Zoom meetings? Camera on, off, or somewhere in between?
• Jim Jones asks: When do you walk away from a slow-moving, silent prospect?
• Bob Gihle is hearing all the AI buzz—so how do real salespeople stay relevant?

This one’s about reading the room, trusting your gut, and evolving with the tech—without losing your human edge.

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