When people think about H. & R. Block, they tend to think taxes before Fintech, but that may change with the launch of Spruce, Block's new mobile banking product. In this episode, John Thompson, H. & R. Block's vice president of financial services, discusses how the development of Spruce led H. & R. Block to think in new ways about product development. He shares lessons learned about how a company can integrate innovation with its core business, and he talks about how the opportunity to work on Spruce affected his own career path.

You can learn more about Spruce at: Mobile Banking for People Who Want to Be Good with Money | Spruce (sprucemoney.com)