MarTech Well Done

Hacking CX- 5 Psychological Tricks You Didn't Know About


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According to McKinsey, 70% (seventy percent) of customer purchasing experience is based on how the customer feels treated. This makes hacking customer experience easier. Our brain makes mistakes in a repeatable and predictable way.

In this episode, I will tell you about 5 (five) psychological tricks that you should necessarily implement in your customer experience strategy so that your customers feel that you respond 100% to their needs.

Sponsored by ➡️ https://user.com/en/

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MarTech Well DoneBy Martech Well Done