Operators Series

Hair Craft Co: Leo Carrillo III - Part 2


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In his last appearance on this podcast, Leo Carrillo III explained what it was like to jump into his new business right before COVID hit. Now, Leo returns to discuss what things have been like for his company since. Listen in to hear about Leo's experiences as an ecommerce founder in the personal care space. He breaksdown how he identified his target market, and secured professional athlete endorsements to grow his brand against all odds.
Topics Discussed in Today’s Episode:
What’s been most interesting for Leo over the past four and a half months
What put Leo in the best position going forward
Where Leo’s company started from an audience creation level
The accounts that Leo’s customers follow
Customers who are spending money on fitness gear
How Leo’s company puts the creative content together
How the company got promotions from professional athletes
How the margin has changed over time
How Leo thinks about the spend on Facebook ads
Leveraging traffic to drive repeat customers
How people use and order Leo’s products
The impact of Afterpay
Why you should use SMS
Resources:
Leo Carrillo III
Hair Craft Co.
...more
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Operators SeriesBy Casey Armstrong