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Using Ai in your business 

Stephanie Stevenson previously had a salon in Sandbanks, UK, and has been in the industry for decades. She has been behind the chair for over 27 years, and has more recently expanded into tech. 

During COVID, when she was unable to work, she became a mentor for the ABM, the association of British Mentors. She helped to support a tech start up company, and worked with them to help them grow.

She shares how the salon industry has many complexities, and platforms need to be created with salon life in mind, rather than trying to force a bolt- on onto existing software retrospectively. 

Stephanie has created salon intelligence specifically to support salon businesses. 

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Are our modern day lives causing hair loss? 

Jasmine Whitaker has a background in hairdressing, and she began to see a lot of clients with different issues, such as hair loss, or asking for added hair. This led to her studying in hair loss and training in cranial prosthetics.

Jasmine shares how more & more people are visiting salons with problems with their hair and scalp, and we are going to continue to see clients with more complex needs.

Cranial prosthetics are a medical hair replacement unit, which are custom made to fit each client. 

She also helps clients to navigate the financial side of hair replacement, such as costings, and applying for insurance claims.

We discuss the viability of different units and base types, and how certain wigs can be considered DME.

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Jolie Whitaker

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Know what you are putting on your skin 

Shalom LLoyd MBE is a pharmacist and a scientist, she has founded a business called EMQT, working with global clinical trials. 

She set her business up and changed her career path after the death of her Father 5 years ago. When he became sick, she could have asked him to be involved in a clinical trial, but she could not find any that would have been suitable for her Dad. Only 3% of Africans are included in clinical trials.

She shares that although research is meant to be Global, they are not seen to be viable to be run un Africa.

Shalom has also developed her own skincare range which she wants to run ethically, supporting the producers, and she can trace her ingredients back to the source. 

She is passionate about skin health and wellbeing,a and is a role model for Women who are thinking about starting their own business. 

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Naturally Tiwa

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Diagnose first, treat second ~ Dealing with multiple patient concerns. 

Shara Thredgold has a background in hair. She began her hairdressing career after high school. She had also had scalp issues herself, and then found out about the profession of trichology.

Shara has really enjoyed studying trichology, and the expert help she can now offer her patients. She is constantly learning, and has studied her fellowship with the International Association of Trichologists. 

We look at how patients will often come to the clinic with more than one issue and are not aware that they can have more than one condition at the same time. 

Share explains why it is best to get specialist advice, and always get a thorough diagnosis before looking into any treatment.

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LED and Laser ~ What's the difference? 

Adam is from Leeds, he is now in his 40s, and has experienced Male Pattern hair loss since his 20s. After his wife began to notice changes in her hair too, they started to look for options.

He went to visit a hair loss clinic, where they introduced him to low level light therapy. The treatments proved to be very time consuming, expensive and difficult to fit sessions into day-to-day life. 

They liked the idea of laser and the scientific evidence behind it, and decided to create their own laser device, a convenient, good looking baseball cap design which has 272 diodes. 

Laser can penetrate through the layers of the scalp, right to the hair follicle and stimulate growth, prolonging the length of the hair follicle growth cycle. 

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Laser Hair Growth Cap | At Home LLLT Therapy | FDA Cleared | LIVDOR 

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Living with alopecia without a support system 

Rachel Hannah is 47, and she lives in Philadelphia. She describes herself as a very empathetic person, who does not like to see anyone in pain or suffering. 

She has had various health issues, and she has now been experiencing alopecia since 2023.

She was a model as a child, and has always been judged on her looks, even by her own family. She then became an aesthetician who works with skin, and says that this is an industry where you are also judged on how you look and your appearance by clients and peers. 

She has been diagnosed with Female pattern hair loss and Teogen effluvium after visiting three dermatologists to get answers and a suitable treatment plan. She has had to advocate for herself and do a lot of research. She sill feels like she has no idea what will happen regarding her hair loss going forward.

Rachel states that although her family were sympathetic at first, they soon lost patience with her and have made it clear that they think she should have got over it by now, put a wig on, and got on with her life. her relationship with certain family members is conditional, and the relationships have broken down over this. Losing her hair has caused tension between her and her family, and left her with no support network or help. 

After times where she has really struggled with her hair loss, she feels completely alone and has noone to support her. She has had to seek help and community online with others who have had hair loss and understand her better.

After struggling with surgeries, illness and addictions, she still describes her hair loss as being the worst thing that has ever happened to her. 

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Hair systems are more than just adding hair 

Matthew McIlveen has a background in women's hair loss; he first had an interest in fashion and styled wigs for his flatmates who were drag queens! He then got into medical wigs and the emotional element behind his work completely changed.

We discuss adding hair systems & hair replacement to salon services, how to do it well, safely and with compassion. He offers education in sensitivity and team behaviour to help them respond appropriately. 

There are different hair systems to suit different people. Matthew describes how consultations and aftercare are so important, and managing expectations is key.

Matthew shares how services like hair replacement can help to make your business stand out.

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Jak Inhibitors update for alopecia areata 

Tommy Hall is originally from Maine, near Boston, but now lives in London.

He first came on the podcast in February 2023, after experiencing alopecia areata, which evolved into universalis, and lost all of the hair on his entire body. He began using JAK inhibitors to treat his condition, which were not approved on the NHS at the time to treat hair loss.

He joins me today with an update on his progress, sharing that he has now tried three different types of JAK inhibitor, the challenges that have come with this, and even the clinical trial he is now participating in.

Tommy says that he has come to terms with his hair loss, and how this experience has forced him to challenge what he felt about himself, his identity and his relationship with how he looks. 

He has seen great success in the last 18 months, with his SALT score going from 100 to 7!

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Looking for joy ~ How being intentional can help you with your skin & haircare routine. 

Michelle Doan is an immigrant, born in Vietnam, she fled the country with her family after the fall of Saigon, and ended up in Thailand. She settled in Canada at ten years old, and was only the second Asian family in the whole school. She couldn't speak English and found it diffucult. As a teen she developed cystic acne, and shares that she felt very ugly and like she didn't fit in. This led to her feeling isolated, until she found an aesthetician that could give her help and advice on managing her skin.

Later on she was going through a divorce, sleeping on someone's sofa and trying to build a business. She ended up with depression, but was in denial. She then found that during COVID, her business dropped and everything changed.

Michelle shares how she didn't feel confident or beautiful growing up, and Emani was created from frustration. She was able to create products that helped to meet her own needs as she navigated hormonal changes and sensitive skin.

She began to curate her thoughts, and these days, her positive mindset and habits is key to her success. She beleives in building welness from within aswell as the outside.

We discuss how, as a business, transparency and building trust is key.

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Connect with Hair therapy:

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Laser Hair Growth Cap | At Home LLLT Therapy | FDA Cleared | LIVDOR 

Save £50 off LIVDOR laser cap with code HAIRTHERAPYUK