Multinational organisations have longed faced the question of how to structure themselves given increasing customer sophistication, expanding markets, and technological advancements. A lot of them have organised into a matrix structure—some willingly while others have found it was an organic shift over time. The challenges of leading in this type of environment are well-known as they require a new method for information sharing, managing employees, and day-to-day operations.

Malcolm Dore, Asia Pacific HR Director at Halyard Health, discusses how to manage within the matrix to ensure global alignment and local team cohesiveness.