Specialty retailers keep asking us: handheld scanners or overhead readers? So we settled it the only way we know how: with a knockdown, dragout debate between two RFID experts.

In this Retail Technology Spotlight, Anne Mezzenga moderates as Madalynn Lauria (Team Handheld) and Pareiya Gupta (Team Overhead) from GreyOrange make their cases for the best RFID solution. From proving ROI on a tight budget to cutting inventory counts from hours to minutes, this conversation tackles the real questions retailers are wrestling with as they decide how to track inventory in 2026.

The verdict? It's not as simple as picking a side. Whether you're testing RFID for the first time or scaling across hundreds of stores, the right answer depends on your velocity, your budget, and what you're actually trying to solve. But one thing's clear: manual counts and mystery stockrooms aren't going to cut it anymore.

Key Topics covered:

• How to test RFID with minimal budget and staff

• Cutting inventory counts from hours to under 20 minutes

• Why some retailers are going hybrid (overhead + handheld)

• Real-time shrink visibility and where product actually disappears

• Tracking TikTok trends and moving inventory between stores in hours

• The smart fitting room problem nobody talks about

Music by hooksounds.com

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