In this episode, our panel will be discussing everything you need to know about handling conflict with clients:

• Sources of conflict
• Horror stories
• Tactical conflict management best practices
• Avoiding conflicts

Panelists

• Erik Dietrich
• Reuven Lerner

Panel Picks
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:

• Erik: The No Asshole Rule (Book)
• Erik: This guide to measuring web performance.
• Reuven: Lying for Money (Book)

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