Welcome back to the ProfitSchool podcast Business Unfiltered with Mercer and Jeff Sauer. Today's topic is Handling Tension On Your Team.

• Identifying Tension: Mercer and Jeff discuss various signs of tension within a team, such as missed deadlines, unmet expectations, and individuals feeling nervous about their roles.  

• The Importance of Setting Clear Expectations: They emphasize clearly defining results and expectations to reduce tension and ensure everyone is working towards the same goals.  

• Accountability and Commitment: The hosts stress the need for team members to take accountability for their work and commit to achieving results, rather than simply focusing on completing activities.  

• Leadership vs. Autonomy: It’s crucial to balance providing autonomy and demonstrating leadership to guide team members and address performance issues.  

• Embracing Tension: A certain level of "good tension" can be beneficial, pushing individuals to grow and improve their skills.  

• The Role of External Perspectives: Seeking out external groups and perspectives can help teams break out of their comfort zones and identify areas for improvement.